Summer Hughes
Cadiz,KY
Summary
Dynamic healthcare professional with extensive experience as a Clinic Team Leader at Jennie Stuart Health, excelling in clinical leadership and patient care coordination. Proven ability to enhance patient care standards and optimize financial performance while fostering teamwork and communication. Certified Medical Assistant skilled in multitasking and problem-solving, ensuring efficient clinic operations.
Overview
17
17
years of professional experience
Work History
Clinic Team Leader
Jennie Stuart Health
05.2023 - 04.2025
- Improved patient care standards by regularly evaluating clinical practices and implementing evidence-based improvements.
- Facilitated strong relationships between clinic staff members and external stakeholders such as insurance companies or referring physicians.
- Optimized financial performance by monitoring budgets, reducing costs where possible, and ensuring accurate billing procedures were followed.
- Coordinated outreach efforts to increase community awareness of available services at our clinic location.
- Managed day-to-day operations of the clinic to ensure seamless service delivery for patients and staff members alike.
- Fostered a positive work environment by promoting teamwork, open communication, and ongoing professional development opportunities.
- Oversaw inventory management processes maintaining appropriate supply levels while minimizing waste-related costs.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assistant Store Manager
O'Reilly Auto Parts
07.2016 - 03.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Store Manager
O'Reilly Auto Parts
11.2007 - 07.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
High School Diploma -
Todd County Central Highschool
Elkton, KYAssociate of Applied Science - Medical Assistant
Hopkinsville Community College
Hopkinsville, KY05-2023
Skills
- Clinical leadership
- Team management
- Clinical supervision
- Healthcare
- HIPAA compliance
- Patient care coordination
- Scheduling
- Patient flow
- Supply coordination
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- CPR/AED
- Medical terminology
- Medical clinical procedures
- Drug inventory management
- Basic life support for health care providers (BLS)
- Certified Medical Assistant
- Surgery Scheduling
Timeline
Clinic Team Leader
Jennie Stuart Health
05.2023 - 04.2025
Assistant Store Manager
O'Reilly Auto Parts
07.2016 - 03.2020
Store Manager
O'Reilly Auto Parts
11.2007 - 07.2016
High School Diploma -
Todd County Central Highschool
Associate of Applied Science - Medical Assistant
Hopkinsville Community College
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