Summary
Overview
Work History
Education
Skills
Community
Timeline
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Summer J Williams

Harker Heights

Summary

Dynamic educator with a proven track record at Killeen ISD, excelling in curriculum development and instructional coaching. Recognized for enhancing student engagement through technology integration and fostering collaborative relationships. Committed to lifelong learning and mentoring, driving significant improvements in student achievement and teacher effectiveness.

Overview

20
20
years of professional experience

Work History

Multi-Classroom Lead Teacher (MCL)

Killeen ISD
Killeen
08.2024 - Current
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Integrated technology into daily lessons to enhance student engagement and learning outcomes.
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Led weekly faculty meetings by providing updates on departmental goals or objectives.
  • Collaborated with staff members to develop skills and knowledge through development targeted designs.
  • Observed classrooms to provide feedback to teachers regarding their teaching methods and classroom management techniques.

English Language Arts Teacher

Liberty Hill Middle School
Killeen
08.2020 - Current
  • Instructed students, including gifted and English language learners, to enhance reading comprehension and writing skills.
  • Achieved mastery of basic skills in argumentative writing above district average using Evidence-Based Writing Program.
  • Recognized as TIA designation for exceptional educational contributions.
  • Fostered collaborative relationships with colleagues and parents to support student success.
  • Mentored Texas A&M students and new teachers to promote professional development on campus.
  • Instructed credit-recovery summer courses to assist struggling students in achieving academic goals.

Infinite Literacy Campaign Planning Team

Woodland Middle School Fulton County
East Point
08.2019 - 08.2020
  • Collaborated with vice principal and DISPRO to develop school-wide reading initiative using iReady platform.
  • Created curriculum for middle grade students reading at K-2 levels.
  • Planned events to celebrate student growth and achievements.
  • Conducted meetings to present data analysis of student growth trends.

CNR Reading Intervention Teacher

Woodland Middle School Fulton County
East Point
08.2018 - 08.2020
  • Administered and analyzed Fountas & Pinnell benchmark assessments to evaluate student progress.
  • Facilitated small-group interventions to enhance reading proficiency and comprehension.
  • Instructed students to improve reading success through targeted lessons and concepts.
  • Maintained accurate and current records of student performance and interventions.
  • Communicated regularly with parents to provide updates on student progress.
  • Fostered collaborative relationships with colleagues to promote effective teaching strategies.
  • Completed progress monitoring checks to assess ongoing student development.

Corps Member

Teach For America
Atlanta
06.2018 - 08.2018
  • Selected from approximately 45,000 applicants for prestigious national teacher corps.
  • Completed intensive summer training program to enhance skills for driving student achievement.
  • Taught in Atlanta Public Schools summer school under supervision of experienced faculty.
  • Participated in diverse professional development activities including curriculum workshops and coaching.

Customer Care Professional

American Express
Lithia Springs
11.2017 - 05.2018
  • Provide consumer services for current and potential card members
  • Meet metrics in call handling and quality

Customer Service Representative

Amazon VCC
Lithia Springs
09.2016 - 09.2017
  • Take inbound calls and texts for customers and process all inquiries for orders from home
  • Meet metrics for average handling time, conflict resolution and customer satisfaction

Customer Care Supervisor

OnStar
Warren
07.2011 - 11.2015
  • Provided coaching to care advisors for continuous improvement initiatives and to enhance achievement of KPIs
  • Completed weekly payroll, and audited reports for errors
  • Completed audit reports for customer advisor call quantity and quality tracking coached customer advisor on service enhancement initiatives
  • Attended and conduct weekly meetings through conference calls to improve quality and departmental performance metrics
  • Developed new and improved processes for customer satisfaction and service efficiency
  • Worked with leadership to identify trends through call monitoring, surveys and call recording

Editorial Intern

Metro parent Magazine
Ferndale
01.2015 - 04.2015
  • Wrote published articles, press releases, pitches, and feature stories for print and online
  • Monitored relevant media coverage and assembled press kit

Administrative Assistant

Troy Public Schools
Troy
10.2009 - 12.2010
  • Answered switchboard and addressed caller concerns
  • Filing
  • Maintained office supply inventory
  • Utilized Microsoft Office Tools
  • Scheduled and prepared meetings

Summer Intern

Detroit Public Schools
Detroit
06.2006 - 09.2007
  • Team leader of marketing services team
  • Branded campaign entitled “I am DPS”
  • Liaison between marketing services, principals and district leadership
  • Scheduled and conducted meetings and talent screenings for “I am DPS” 2006/2007 and 2007/2008 multi-media campaigns
  • Drafted back to school newsletters for parents, and met with principals on final content and layout
  • Drafted school district informational pieces for final content review by principals and department heads
  • Utilized photography showcasing public schools within district featured on line local papers
  • Created brochures for local schools featuring highlights to boost enrollment

Summer Intern

Office of Congressman John Conyers
06.2005 - 08.2005
  • Drafted professional letters on behalf of the congressman
  • Electronic and paper record retention
  • Scheduled meetings in Washington D.C
  • Answered switchboard and addressed client concerns

Education

Master of Science - Public Administration

Central Michigan University
Mt. Pleasant, MI
12.2017

Bachelor of Arts - Broadcast Journalism

Wayne State University
Detroit, MI
04.2016

Doctor of Philosophy - Curriculum & Instruction

Liberty University
Lynchburg, VA

Skills

  • Lifelong Learning
  • Educational research
  • Curriculum implementation
  • Time management
  • Classroom management
  • Curriculum development
  • Data analysis
  • Technology integration
  • Professional development
  • Instructional coaching
  • Team collaboration
  • Mentorship
  • Department leadership
  • Creative lesson planning

Community

  • Liberty Hill Middle School, National Junior Honor Society Advisor, 08/01/23, Present
  • Open Fire International Fellowship, Faith-based curriculum creator, 05/01/22, 03/31/23
  • Fulton County MTSS Member, Active member of a multi-tiered system of supports, 08/01/18, 05/31/20, Served in collaboration with selected school behavioral and instructional interventionists, Provided feedback, observation, modeling, interpretation of data and other supportive assistance, Implemented progress monitoring, multi-tier prevention system, and data-based decision-making
  • Cathedral of Hope Church, Mentor and counselor for inner city youth, 08/01/13, 12/31/15, Served as head of youth department, Taught liturgical dance to young girls ages 6-18

Timeline

Multi-Classroom Lead Teacher (MCL)

Killeen ISD
08.2024 - Current

English Language Arts Teacher

Liberty Hill Middle School
08.2020 - Current

Infinite Literacy Campaign Planning Team

Woodland Middle School Fulton County
08.2019 - 08.2020

CNR Reading Intervention Teacher

Woodland Middle School Fulton County
08.2018 - 08.2020

Corps Member

Teach For America
06.2018 - 08.2018

Customer Care Professional

American Express
11.2017 - 05.2018

Customer Service Representative

Amazon VCC
09.2016 - 09.2017

Editorial Intern

Metro parent Magazine
01.2015 - 04.2015

Customer Care Supervisor

OnStar
07.2011 - 11.2015

Administrative Assistant

Troy Public Schools
10.2009 - 12.2010

Summer Intern

Detroit Public Schools
06.2006 - 09.2007

Summer Intern

Office of Congressman John Conyers
06.2005 - 08.2005

Master of Science - Public Administration

Central Michigan University

Bachelor of Arts - Broadcast Journalism

Wayne State University

Doctor of Philosophy - Curriculum & Instruction

Liberty University

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Summer J Williams