Summary
Overview
Work History
Education
Timeline
Generic

Summer Kaupe

Kailua-Kona

Summary

Attentive Customer Service / relations with 10 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.

Offering solid foundation in customer service and cash management, ready to learn and grow in this role. Brings aptitude for handling cash and providing excellent customer interactions.

Offering solid foundation in customer service and casdh management, ready to learn and grow in this role. Brings aptitude for handling cash and providing excellent customer interactions.

Which includes guest relationships

Overview

19
19
years of professional experience

Work History

Maintenance Technician

Matsuyama Food and Fuel
10.2024 - Current
  • Maintained cleanliness and organization of work areas to ensure operational efficiency.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Processed customer transactions efficiently using point-of-sale systems.

Lead

Kamuela Trucking
05.2016 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Frontend Manage

Safeway
09.2006 - 04.2016
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.
  • Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective problem-solving techniques.
  • Maintained professional, organized, and safe environment for employees and customers.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service .
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Executed store and corporate expectations.

Education

High School Diploma -

James B. Castle High School
Kaneohe, HI
05-1997

Timeline

Maintenance Technician

Matsuyama Food and Fuel
10.2024 - Current

Lead

Kamuela Trucking
05.2016 - 06.2023

Frontend Manage

Safeway
09.2006 - 04.2016

High School Diploma -

James B. Castle High School

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Summer Kaupe