Summer Kramme
Waterloo,IA
Summary
Confident teacher creating a welcoming and safe learning environment for all students. Patient professional catering to student needs by incorporating different learning styles. Promoting methods that build confidence and encourage expression. Which also includes being a creative dance instructor with expertise in instructional strategies and development exercises. Familiar with multitudes of dance styles. Experienced organizing elaborate competitions and recitals. Experience in being a reliable employee. Offering excellent communication and good judgment. Lastly being an upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
8
8
years of professional experience
Work History
Admissions Ambassador
Grand View University
Des Moines , Iowa
01.2022 - Current
- Established professional relationships with prospective students through email, answering questions and providing information regarding campus life.
- Participated in admissions events which brought large numbers of prospective students to campus.
- Answered questions honestly and with tact regarding courses, student life and on-campus living.
- Gave informative tours of campus to prospective students and families, both in large groups and one-on-one.
Dasher
Door Dash
Waterloo, Iowa
09.2020 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Completed on-time deliveries by choosing best and most efficient routes.
Dance Teacher
Allison's Dance Center
Cedar Falls, IA
06.2021 - 08.2021
- Planned, prepared and delivered lesson plans introducing students to dance techniques and ballet positions.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Communicated with students and parents in person, via email and by phone to resolve issues and answer questions.
- Assisted with coordination and administration of complete dance program.
- Performed at different types of events as professional dancer.
- Adhered to studio guidelines and legal requirements.
- Prepared classrooms for new student groups.
Dance Teacher's Assistant
Allison's Dance Center
Cedar Falls, Iowa
09.2016 - 05.2021
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assisted with coordination and administration of complete dance program.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Prepared classrooms for new student groups.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Adhered to studio guidelines and legal requirements.
- Performed at different types of events as professional dancer.
Restaurant Host
Red Lobster
Waterloo, Iowa
09.2019 - 11.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Assisted managers with quickly resolving service- and food-related issues.
- Documented reservations and communicated changes to guests.
- Recorded available tables after seating each party using specialized seating software.
Education
Bachelor of Arts - Law (Pre-Law)
Grand View University
Des Moines, IA04.2025
Bachelor of Arts - Criminal Justice
Grand View University
Des Moines, IA04.2025
Minor - Work And Family Studies
Grand View University
Des Moines, IA04.2025
Skills
- Customer Service
- Decision Making
- Problem Solving
- Public Speaking
- Dependability and Honesty
- Class leadership
- Competitive history
- Lesson Planning
- Multitasking and Prioritization
- Flexible and Adaptable
- Time Management and Prioritization
- Team Player
Timeline
Admissions Ambassador
Grand View University
01.2022 - Current
Dance Teacher
Allison's Dance Center
06.2021 - 08.2021
Dasher
Door Dash
09.2020 - Current
Restaurant Host
Red Lobster
09.2019 - 11.2020
Dance Teacher's Assistant
Allison's Dance Center
09.2016 - 05.2021
Bachelor of Arts - Law (Pre-Law)
Grand View University
Bachelor of Arts - Criminal Justice
Grand View University
Minor - Work And Family Studies
Grand View University
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