Summer Lopez
Scotts Valley,CA
Summary
Proactive and driven with a passion for food service. Four years of experience with organizing positive interactions and problem solving through communication and process improvement. Confident in collaborating with colleagues to work through tasks and procedures. Dedicated to continuous improvement and looking forward to new experiences!
Overview
4
4
years of professional experience
Work History
Food Service Worker
Firefish Grill
06.2020 - Current
- Increased customer and colleague satisfaction by maintaining a clean and organized dining and work space area.
- Constant versatility by adapting quickly to different service roles as requested.
- Display excellent enthusiasm and service to promote referrals and returning customers.
- Provide and assist training new hires on restaurant policies and hygiene practices.
Server
Jia Tellas
08.2022 - 06.2023
- Maintained a positive and uplifting tone to support customer and colleague satisfaction.
- Assisted inventory management during slow periods to restock and notify management of low stock levels.
- Accurately handled cash transactions and recorded daily financial reports.
- Excellent upselling techniques by knowledge of the item for increased sales.
Food Service Worker
Woodies
08.2021 - 08.2022
- Participated in regular trainings to maintain constant development and successful performance.
- Greeted customers and answered questions and requests to better their overall experience.
- Utilized POS system efficiently to process food orders.
- Demonstrated various multitasking skills to monitor multiple orders accurately without compromising service quality.
- Completing tasks and procedures during down time to relieve colleagues and management.
Education
Cabrillo College
Aptos, CAHigh School Diploma -
Scotts Valley High School
Scotts Valley, CA06.2023
Skills
- Enthusiasm
- Active Listening
- Client Relationship Building
- Public Speaking
- Strategic Planning
- Process Improvement and Problem Solving
Timeline
Server
Jia Tellas
08.2022 - 06.2023
Food Service Worker
Woodies
08.2021 - 08.2022
Food Service Worker
Firefish Grill
06.2020 - Current
Cabrillo College
High School Diploma -
Scotts Valley High School
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