Summer Lucas
Dry Ridge,KY
Summary
Dynamic Technical Operations Specialist with a proven track record here at Answers in Genesis, excelling in customer service and communication. Recognized for engaging guests and enhancing their experience, while effectively utilizing Galaxy systems. Dependable and organized, I am committed to fostering positive interactions and creating an excellent experience for our guests.
Overview
9
9
years of professional experience
Work History
Technical Operations Specialist
Answers in Genesis
07.2022 - Current
- Performing day to day tasks and serving our guests with excellence
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
Church Volunteer
Piner Baptist Church
03.2016 - 06.2023
- Taught Sunday school classes to impart values of faith.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Greeted guests with bulletins, directions, and friendly conversation.
- Prepared meals for church members and guests for funerals or special events.
Youth Camp Leader
SpringHill Camps
06.2021 - 08.2021
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Retail Sales Associate
Kohls Department Store
07.2020 - 06.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Arts - Communications
Northern Kentucky University
Newport, KY05-2025
High School Diploma -
Windy Ridge Christian Academy
Homeschool05-2021
Skills
- Customer service
- POS system operation
- Teachable
- Organized
- Verbal and written communication
- Friendly and outgoing
- Dependable
- Compassionate
Timeline
Technical Operations Specialist
Answers in Genesis
07.2022 - Current
Youth Camp Leader
SpringHill Camps
06.2021 - 08.2021
Retail Sales Associate
Kohls Department Store
07.2020 - 06.2021
Church Volunteer
Piner Baptist Church
03.2016 - 06.2023
Bachelor of Arts - Communications
Northern Kentucky University
High School Diploma -
Windy Ridge Christian Academy
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