Summer Lucas
Dry Ridge,KY
Summary
Dynamic Technical Operations Specialist with a proven track record here at Answers in Genesis, excelling in customer service and communication. Recognized for engaging guests and enhancing their experience, while effectively utilizing Galaxy systems. Dependable and organized, I am committed to fostering positive interactions and creating an excellent experience for our guests.
Overview
9
9
years of professional experience
Work History
Technical Operations Specialist
Answers in Genesis
2022.07 - Current
- Performing day to day tasks and serving our guests with excellence
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
Church Volunteer
Piner Baptist Church
2016.03 - 2023.06
- Taught Sunday school classes to impart values of faith.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Greeted guests with bulletins, directions, and friendly conversation.
- Prepared meals for church members and guests for funerals or special events.
Youth Camp Leader
SpringHill Camps
2021.06 - 2021.08
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Retail Sales Associate
Kohls Department Store
2020.07 - 2021.06
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Arts - Communications
Northern Kentucky University
Newport, KY2025-05
High School Diploma -
Windy Ridge Christian Academy
Homeschool2021-05
Skills
- Customer service
- POS system operation
- Teachable
- Organized
- Verbal and written communication
- Friendly and outgoing
- Dependable
- Compassionate
Timeline
Technical Operations Specialist
Answers in Genesis
2022.07 - Current
Youth Camp Leader
SpringHill Camps
2021.06 - 2021.08
Retail Sales Associate
Kohls Department Store
2020.07 - 2021.06
Church Volunteer
Piner Baptist Church
2016.03 - 2023.06
Bachelor of Arts - Communications
Northern Kentucky University
High School Diploma -
Windy Ridge Christian Academy