Fredtriel Burns (Fred)

Dunkin Donuts- DH Restaurant Group

Shreveport, LA

12.2023 - Current

Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Assisted in training new employees on shift operations.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Resolved customer complaints promptly and professionally.
Adhered to all health code regulations while preparing food items for customers.
Delegated tasks to employees and monitored activities and task completion.

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