SUMMER MANZANARES
Dickinson
Summary
Well-versed in advisement. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lead Portfolio Manager
LPI Property Management
05.2023 - Current
- Guide, assists, and recommends courses of action for Board members to conduct business. Provides management services in compliance with the terms of the management contract.
- Day to day operations with maintenance and homeowners'.
- Board meeting preparation of notices and all supporting documents.
- Prepare Yearly Budgets, all monthly financial reports
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Community Manager
Onsite Property Management
04.2020 - 04.2023
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Communicated effectively with owners, residents, and on-site associates.
Automotive Service Advisor
Spradley Barr Ford
2019 - 2020
- Working with Warranty and Insurance Companies.
- Provided exceptional customer service by promptly greeting customers, assessing their automotive needs, and recommending appropriate services
- Effectively communicated with customers to explain recommended repairs and maintenance, ensuring transparency and building trust
- Collaborated with technicians to ensure accurate diagnosis of vehicle issues and provided detailed information to customers regarding repair timelines
- Consistently met or exceeded monthly sales targets by upselling additional services based on customer needs
- Maintained thorough documentation of customer interactions, service history, and repair orders using CRM software
Automotive Service Advisor
Loveland Ford Lincoln
2015 - 2017
- Maintained high customer satisfaction standards to meet or exceed targets.
- Maintained detailed route information
- Followed up with customers to maintain high standards of customer service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Automotive Service Advisor
Interstate Ford
2013 - 2015
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained high customer satisfaction standards to meet or exceed targets..
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Warranty/Cashier
Brighton Ford
07.2011 - 2013
- Worked as a liaison between customer and the technician, reporting accurately what the customers concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Checked documentation for accuracy and validity on updated systems.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
- Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
Rental Agent
Advantage/Hertz
01.2009 - 01.2011
- Welcomed every customer, prepared the rental agreement which included the best vehicle that would meet the customers needs.
- Advised on optional extras that would ensure a worry free rental experience.
Education
High School Diploma -
Aims Community College
Fort Lupton, CoSkills
- Facilitating board meetings
- Contract management
- Financial reporting
- Document governance
- Compliance enforcement
- Operational management
- Client engagement
- Organization
- Customer relations
- Work order management
- Follow-up skills
- Documentation
- Building relationships
Certification
M100, M202 & M203
Ford Certified Warranty Administrator
Timeline
Lead Portfolio Manager
LPI Property Management
05.2023 - Current
Community Manager
Onsite Property Management
04.2020 - 04.2023
Warranty/Cashier
Brighton Ford
07.2011 - 2013
Rental Agent
Advantage/Hertz
01.2009 - 01.2011
Automotive Service Advisor
Spradley Barr Ford
2019 - 2020
Automotive Service Advisor
Loveland Ford Lincoln
2015 - 2017
Automotive Service Advisor
Interstate Ford
2013 - 2015
High School Diploma -
Aims Community College
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