Summary
Overview
Work History
Education
Skills
Certification
Awards
Community Service Interests
Leadership Experience
Languages
References
Timeline
Generic

Summer Marshall

Clinton,Maryland

Summary

Driven and results-oriented leader with experience in hospitality, customer service, and entrepreneurship. Adept at managing teams, executing strategic initiatives, and delivering exceptional guest experiences. Proven ability to multitask, lead effectively, and adapt to dynamic environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard

Southern Area Aquatic Center
06.2023 - Current
  • Ensured the safety and well-being of guests by enforcing pool regulations and responding to emergencies
  • Delivered excellent customer service while maintaining a clean and safe swimming environment
  • Communicated effectively with team members to complete rescues and facility maintenance

CEO & Founder

Serene Summer-Blissful Bath Creations
09.2020 - Current
  • Launched and managed a small business specializing in handcrafted bath bombs and lip scrubs overseeing product development, marketing, and sales.
  • Developed business strategies, managed financial operations, and led customer engagement initiatives.
  • Built brand awareness through social media marketing and community outreach.
  • Managed order fulfillment, inventory control, and customer relations to ensure satisfaction and repeat business.
  • Oversaw corrective action plans to remedy structural, organizational, and departmental issues.
  • Developed strategies for improving customer service standards throughout the company.

Hospitality Intern

Prince George's Community College
06.2024 - 07.2024
  • Gained hands-on experience in hospitality operations, customer relations, sanitation, and safety
  • Worked alongside professional chefs and restaurant managers in a live kitchen setting
  • Assisted in inventory management, meal preparation, and front-of-house operations

International Public Health Internship

09.2023 - 12.2023
  • Collaborated with healthcare professionals in Bauchi, Nigeria, to develop and implement public health campaigns
  • Focused on immunization awareness, reproductive health, and disease control education

Education

High School -

Frederick Douglass High School
Upper Marlboro, MD
05.2025

Associate Degree - Hospitality Service Management

Prince George's Community College
Upper Marlboro, MD
05.2025

Skills

  • Hazard removal
  • Water monitoring
  • Pool cleaning
  • Safety oversight
  • Equipment oversight
  • Lifeguard procedures

Certification

  • CPR Certified, American Red Cross, 2023
  • First Aid Certified, American Red Cross, 2023
  • Lifeguard Certified, American Red Cross, 2023

Awards

  • Certificate of Black Girl Excellence, Black Girls Tribe Formation Conference, 07/23
  • IB MYP Project Award, 2023

Community Service Interests

  • 200+ community service hours in organizing food drives, clothing donations, and local event support.
  • Active volunteer in District Heights, recognized for reliability and dedication.
  • Passionate about music, baking, and event planning.

Leadership Experience

  • Captain, FDHS Girls' Swim Team, Winter 2021, Present, Led and motivated teammates, organized practice sessions, and represented the team at competitions.
  • Co-Captain, FDHS Tennis Team, Spring 2021, Present, Provided leadership and strategy to improve team performance and morale.
  • Sergeant-at-Arms, Angela Alsobrooks Youth Leadership Institute (AYLI), 12/23, 12/24, Advised Prince George's County Executive Angela Alsobrooks on youth initiatives and policies., Spearheaded a Mental Health Summit to promote well-being among local youth.
  • Executive Board Member, Jack and Jill of America Inc., 2014, Present, Served as Teen Lead Teller, Teen Historian, and Community Service Co-Chair., Organized annual community service events, including Project Giveback and Shepherd's Cove Women's Shelter outreach.
  • Pearl Ball Cotillion Debutante, Miss Congeniality, 08/23, 04/24, Honored for outstanding etiquette, leadership, and community involvement.

Languages

English
Full Professional
Spanish
Elementary

References

References available upon request.

Timeline

Hospitality Intern

Prince George's Community College
06.2024 - 07.2024

International Public Health Internship

09.2023 - 12.2023

Lifeguard

Southern Area Aquatic Center
06.2023 - Current

CEO & Founder

Serene Summer-Blissful Bath Creations
09.2020 - Current

High School -

Frederick Douglass High School

Associate Degree - Hospitality Service Management

Prince George's Community College

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Summer Marshall