Summer Matlock
Andrews
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
15
15
years of professional experience
Work History
Business Development and Sales
Monarch Specialties LLC
08.2021 - Current
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Developed and significantly grew assigned territory 50% within first year.
Sales Representative
West Texas Fire and Industrial Supply
06.2022 - 06.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative Team Leader
Hearst
05.2019 - 08.2021
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
General Manager of Operations
Marriott
06.2010 - 04.2019
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Oversaw financial management, budget management, accounting and payroll activities.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Tracked and replenished inventory to maintain par levels.
- Addressed customer concerns with suitable solutions.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Enforced federal, state, local and company rules for safety and operations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Improved morale and management communication by creating employee recognition and rewards practices.
Education
BBA - Marketing
The University of Texas of The Permian Basin
Odessa, TX05.2022
Skills
- Relationship Building
- Customer Service
- Sales Records Management
- Salesforce Software
Education and Training
other
Languages
English
Full Professional
Timeline
Sales Representative
West Texas Fire and Industrial Supply
06.2022 - 06.2025
Business Development and Sales
Monarch Specialties LLC
08.2021 - Current
Sales Representative Team Leader
Hearst
05.2019 - 08.2021
General Manager of Operations
Marriott
06.2010 - 04.2019
BBA - Marketing
The University of Texas of The Permian Basin
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