Summer Maynard
Cottonwood,United States
Summary
Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Attentive with over 1 years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations. Determine with a year background in mail and parcel delivery. Expert in building positive relationships with customers and mentoring new hires on standard policies, procedures and related federal guidelines. Accomplished successful at streamlining organizations into lean and profit-driven machines. Strategic decision maker and forward-thinking leader bringing years experience.
- Attentive and hard worker with just a little bit under a 6 months of experience in facilitating shipment of letters and packages to domestic and international recipients Summer is a very hard worker and a quick learner5634+. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations.
Overview
26
26
years of professional experience
Work History
PSE Clerk
United States Postal Office
Cottonwood, Arizona
05.2022 - 09.2022
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Provided service and sales to walk-in customers.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Weighed mail and computed pricing amounts.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Moved bulk containers and large parcels with forklifts.
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
Owner/Operator Truck Driver
Royal Auto Trans Inc.
Gulf Shores, AL
02.2019 - 05.2022
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
Cashier
Family Dollar
Clarkton / Mobile, NC
06.2010 - 05.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Completed inventory counts and ordered merchandise.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Conducted inventory counts by adding each item in stock and documenting in [System].
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.
Stay At Home Mom
My Husband And I
Mobile, AL
08.2003 - 11.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
Education
CDL - CDL
Premiere Driving School
Theodore, AL01.2017
GED -
Shaw High School
Mobile, Al 1999 - 1999
Skills
- Customer Deliveries
- Postal Service and Product Expertise
- Bulk Mailing
- Expense Tracking
- Handling and Sorting Mail
- Tracking Systems
- Monthly Inventory
- Quality Assurance
- Postal Form Proficiency
- Cash Drawer Balancing
- Materials Storage
- New Product Information
- Post Office Operations
- Maintaining Clean Work Areas
- Special Requests
- Performance Goals
- Project Requirements
- Materials Movement
- Customer Contact
- Progress Tracking
- Product Selection
- Administrative Support
- Shipping and Receiving
- International Shipments
- Large-Scale Events Planning
- Safe Work Methods
- Clerical Support
- Microsoft Excel
- Closing Procedures
- Office Equipment
- Purchase Orders
- Office Organization
- Customer Deliveries
- Regulatory Compliance
- Trailer Loading
- Digital Payments
- Business Correspondence
- Electronic Filing System
- Cash Register Operations
- Cycle Counts
- Creative Solutions
- Standard Operating Procedure
- Store Layouts
- Customer Orders
- Credit Card Transaction Processing
- Customer Satisfaction
- Supply Chain Improvement
- Daily Workflows
- Special Projects
- Safe Driving
- Team Management
- Rent Collection
- Staff Support
- Product Knowledge
- Client Support
- Pallet Jacks
- Filing Documents
- Office Procedures
- Quality Control Standards
- Training Junior Team Members
- Hand Trucks
- Compliance Requirements
- Basic Mathematical Calculations
- Returns Policies
- Customer Deliveries
- Belt Conveyors
- Postage Meter
- Money Orders
- Raw Materials
- Office Cleaning
- Device Scanning
- Microsoft Word
- Federal Regulations
- Industry Trends
- Accurate Documentation
- Rewards Programs
- Payroll Processing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
PSE Clerk
United States Postal Office
05.2022 - 09.2022
Owner/Operator Truck Driver
Royal Auto Trans Inc.
02.2019 - 05.2022
Cashier
Family Dollar
06.2010 - 05.2019
Stay At Home Mom
My Husband And I
08.2003 - 11.2016
GED -
Shaw High School
1999 - 1999
CDL - CDL
Premiere Driving School
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