Summer McCoy
New Albany,Indiana
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Production Team Lead
Aerotek temp to hire at Autoneum
Jeffersonville, IN
10.2021 - 06.2022
- Provided guidance and support to team members in order to optimize efficiency and productivity levels.
- Conducted daily meetings with the team to discuss progress against targets set for the day.
- Ensured that all machinery is operated within safe working limits at all times.
- Monitored team performance to ensure adherence to safety regulations, quality standards and production goals.
- Notified supervisors about production problems and helped identify and correct concerns.
Shift Leader
Thortons
Jeffersonville, IN
08.2020 - 05.2021
- Assisted in training new employees on shift operations.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved customer complaints promptly and professionally.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Floyd Central High School
Floyd Knobs, IN05-2014
Certificate in Networking -
Prosser Career Education Center
New Albany, IN05-2014
Skills
- Training and Mentoring
- Team Development
- Multitasking
- Attention to Detail
- Problem-Solving
- Reliability
- Complaint Handling
- Adaptability
- Effective Communication
- Task Prioritization
Certification
- Personal Lines Indiana Producer License
Timeline
Production Team Lead
Aerotek temp to hire at Autoneum
10.2021 - 06.2022
Shift Leader
Thortons
08.2020 - 05.2021
High School Diploma -
Floyd Central High School
Certificate in Networking -
Prosser Career Education Center
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