Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Summer Nobles

Technician
Whiteville,NC
Summer Nobles

Summary

Technical Professional with background in system maintenance and repair. I am ready to contribute to you dynamic team. I excel in customer service, Kiosk maintenance and POS system operation. Demonstrated adaptability and resilience, enhancing customer satisfaction and operational efficiency. Skilled in problem-solving and maintaining high cleanliness standards, I exceed productivity goals, contributing to positive workplace dynamics and customer loyalty.

Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

Overview

21
years of professional experience

Work History

Field Nation

Technician
09.2018 - Current

Job overview


  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Proactively identified potential issues with kiosk performance and reported them to management for timely resolution.
  • Conducted regular maintenance checks on kiosk equipment, troubleshooting issues and facilitating repairs when necessary.
  • Maintained compliance with safety regulations by conducting routine inspections of the kiosk area, identifying potential hazards, and taking corrective action when necessary.
  • Monitored inventory levels and coordinated restocking efforts with the warehouse team, minimizing the risk of stockouts during peak business hours.
  • Delivered superior customer assistance by answering questions and addressing concerns promptly.
  • Maintained an organized and clean work environment to create a welcoming atmosphere for customers.

Speech Language Pathology Services Inc.

Office Manager
04.2013 - 02.2017

Job overview

  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or in person correspondence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Ed's Grill

Server
03.2009 - 08.2013

Job overview

  • Taking orders and assisting customers over the phone.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Sunshine Cleaning Services Llc

Head Housekeeper
04.2008 - 10.2011

Job overview

  • Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.

Walmart

Cashier
03.2004 - 09.2007

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Southeastern Community College
Whiteville, NC

GED from Basic Skills

Post University
Waterbury, CT

Bachelor Of Business Administration from Business Administration
2021

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Cash handling expertise
  • Adaptability and Resilience
  • POS System Operation
  • Friendly and Helpful
  • Customer Service
  • Problem-Solving
  • Honest and Dependable
  • Problem-solving abilities
  • Adaptable and Flexible
  • Reliability
  • Team Cooperation
  • Creative Thinking
  • Active Listening
  • Organization
  • Safety and Cleanliness Standards
  • Professionalism
  • Ability to Lift 40 pounds
  • Merchandising and Display
  • Visual Merchandising
  • Retail Merchandising

Timeline

Technician

Field Nation
09.2018 - Current

Office Manager

Speech Language Pathology Services Inc.
04.2013 - 02.2017

Server

Ed's Grill
03.2009 - 08.2013

Head Housekeeper

Sunshine Cleaning Services Llc
04.2008 - 10.2011

Cashier

Walmart
03.2004 - 09.2007

Southeastern Community College

GED from Basic Skills

Post University

Bachelor Of Business Administration from Business Administration

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