Summer Odonnell
Cranston
Summary
Hardworking Bartender with experience in large-scale fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. An energetic personality coupled with a dependable, strong work ethic. Looking to bring great skills and customer service to a new company.
Overview
7
7
years of professional experience
Work History
Bartender
Circe
09.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assistant General Manager/Bar Manager
Water Street Kitchen & Bar
04.2022 - 09.2023
- Bar, Floor, Social Media and POS System Manager.
- Developed and maintained relationships with customers and suppliers through account development.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Onboarded new employees with training and new hire documentation.
Server
41 North
07.2020 - 03.2022
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender & Server
Salvation Cafe
05.2017 - 01.2021
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Associate of Applied Science - Dental Hygiene
Bristol Community College
Fall River, MA05.2025
Skills
- Hospitality Service Expertise
- Program Monitoring
- Customer Loyalty
- Stock Management
- Goal Attainment
- POS Systems
- Forecasting Requirements
- Guest Satisfaction
Timeline
Bartender
Circe
09.2023 - Current
Assistant General Manager/Bar Manager
Water Street Kitchen & Bar
04.2022 - 09.2023
Server
41 North
07.2020 - 03.2022
Bartender & Server
Salvation Cafe
05.2017 - 01.2021
Associate of Applied Science - Dental Hygiene
Bristol Community College
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