Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
4
4
years of professional experience
Work History
Bakery Associate
VONS Store
08.2023 - Current
Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
Provided support to other departments within the store as needed, fostering a collaborative work environment.
Provided customer service and resolved queries over the telephone.
Hostess/Cashier
Frugatti's Italian Eatery
06.2022 - 07.2023
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Kennel Technician
Fur and Feathers Luxury Pet Resort
01.2021 - 06.2022
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Improved animal health by administering medications and vaccinations as directed by veterinarians.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Operated front desk receiving phone calls and updating information to computer software.