Summer Pozas
Baton Rouge,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Combat Engineer (12B)
Louisiana Army National Guard
08.2023 - Current
- Placed explosives and performed mine-sweeping activities on land.
- Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
- Improved safety measures for field operations, resulting in a significant decrease in injuries among squad members.
Call Center Representative
Louisiana State University Bursar Operations
02.2022 - 04.2023
- Effectively answered and interpreted questions regarding student Fee Bills and Billing Statements
- Enhanced customer satisfaction by communicating clear responses over telephone calls in a timely manner.
- Assisted with sorting, processing and opening incoming mail
Manager's Assistant
Barefoot Bubbas Inc.
06.2021 - 08.2021
- Utilized Microsoft to create and edit correspondence, documents and materials.
- Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
- Monitored and managed social media accounts.
- Supervised daily operations to ensure sales revenue expectations were met.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Barefoot Bubbas Inc.
06.2017 - 04.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Kinesiology Pre PT
Louisiana State University And A&M College
Baton Rouge, LA05.2026
High School Diploma -
Beaufort High School
Beaufort, SC06.2021
Skills
- Judgment and Decision Making
- Strong Organizational Skills
- Professional and Courteous
- Relationship Building
Timeline
Combat Engineer (12B)
Louisiana Army National Guard
08.2023 - Current
Call Center Representative
Louisiana State University Bursar Operations
02.2022 - 04.2023
Manager's Assistant
Barefoot Bubbas Inc.
06.2021 - 08.2021
Sales Associate
Barefoot Bubbas Inc.
06.2017 - 04.2021
Bachelor of Science - Kinesiology Pre PT
Louisiana State University And A&M College
High School Diploma -
Beaufort High School
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