Summer Prince
Carmel,IN
Summary
Approachable server with extensive experience managing reservations and waitlists. Skilled in working in high-volume dining environments and delivering excellent customer service. Highly organized and committed to creating welcoming atmosphere for customers.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Bazbeaux
01.2022 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Bridal Stylist
Davids Bridal
04.2022 - 01.2023
- Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
- Arranged appointment scheduling and follow-up processes for improved customer experience.
- Created memorable experiences brides their families providing attentive service throughout entire selection process.
- Resolved customer concerns promptly and professionally, ensuring complete satisfaction with their overall experience.
- Assisted brides in selecting perfect gown styles based on their body shape, preferences, and wedding theme.
- Provided expert guidance on color coordination, fabric selection, and accessory choices for a cohesive bridal look.
Hostess
Prime 47 Carmel At Clay Terrace
02.2021 - 01.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Arts - Film And Video Production
Indiana University Bloomington
Bloomington, IN05.2027
High School Diploma -
Carmel High School
Carmel, IN05.2023
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Greeting guests
- Exceptional communication
- Guest Engagement
- Customer service expertise
- Interactive communication skills
Timeline
Bridal Stylist
Davids Bridal
04.2022 - 01.2023
Hostess/Server
Bazbeaux
01.2022 - 07.2023
Hostess
Prime 47 Carmel At Clay Terrace
02.2021 - 01.2022
Bachelor of Arts - Film And Video Production
Indiana University Bloomington
High School Diploma -
Carmel High School
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