Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Summer Quigley

Commack,NY

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members, and moving up on the work ladder as shown. Focused on supporting team success and achieving positive results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Care Coordinator

Well Life
Huntington , NY
08.2024 - Current
  • Provided case management services to ensure the delivery of quality care.
  • Explained policies, procedures and services to patients.
  • Facilitated referrals to community resources such as housing, transportation, employment opportunities.
  • Actively participated in staff meetings discussing best practices in patient care coordination.
  • Supported clients during hospital admissions and discharges.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Ensured compliance with state regulations related to healthcare service provision.
  • Communicated with patients with compassion while keeping medical information private.
  • Scheduled appointments for clients with appropriate medical specialists.
  • Educated clients on available resources and services within their communities.

Administrative Support Assistant

Northwell Health Physician Partners Cardiology
West Babylon, NY
10.2021 - 08.2024
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Provided administrative support to the Office Manager and other staff members.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Secretary to one of the doctors following his needs.
  • Managed front desk team.
  • Coordinated with insurance companies to confirm patient coverage and process claims.
  • Tracked patient outcomes and prepared reports for healthcare providers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Assistant House Manager

Developmental Disabilities Institute, DDI
Smithtown, NY
01.2019 - 10.2021
  • Processed payroll information accurately according to company policy.
  • Trained new staff on proper cleaning techniques, equipment use, and general safety guidelines.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Coordinated transportation services for clients when necessary.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Administered prescribed medications on a timely basis following care plan instructions.

Assistant Store Manager

Best Market
Commack, NY
03.2016 - 12.2019
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Coached and developed store associates through formal and informal interactions.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Maintained inventory by checking merchandise to determine levels.

Education

High School Diploma -

Commack High School
Commack, NY
06-2016

Some College (No Degree) - Psychology

Suffolk County Community College
Selden, NY

Skills

  • Healthcare knowledge
  • Case management
  • Team collaboration
  • Verbal and written communication
  • Crisis intervention
  • Problem-solving
  • Cultural sensitivity
  • Conflict resolution
  • Documentation
  • Multitasking and organization
  • Strategic planning
  • Risk assessment
  • Legal knowledge
  • Rule enforcement

Certification

  • CPR certified
  • Phlebotomy

Timeline

Care Coordinator

Well Life
08.2024 - Current

Administrative Support Assistant

Northwell Health Physician Partners Cardiology
10.2021 - 08.2024

Assistant House Manager

Developmental Disabilities Institute, DDI
01.2019 - 10.2021

Assistant Store Manager

Best Market
03.2016 - 12.2019

High School Diploma -

Commack High School

Some College (No Degree) - Psychology

Suffolk County Community College

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Summer Quigley