Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Timeline
Generic

Summer Rose Jaramillo

San Antonio

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Luxury Aesthetics Sales

Laser Away
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Consultant

Freelance Consulting Healthcare
09.2023 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.

Administrator -Backup

Provident Home Healthcare
09.2023 - 04.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Streamlined invoice processing, reducing average payment turnaround time.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
  • Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
  • Led transition to paperless office, reducing operational costs and environmental impact.
  • Maintained database systems to track and analyze operational data.

Compliance and Privacy Analyst

Christus St Vincent Hospital
08.2022 - 08.2023
  • Skilled at working independently and collaboratively in a team environment and providing guidance.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing auditing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions. To assure adherence to Federal, State, and Local regulatory guidelines.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships with leadership.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Director

Children’s Home Healthcare
01.2021 - 08.2022
  • Responsible for administrative/sales development & implementation.
  • Revenue Cycle Management/AR/budget and payroll for New Mexico.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.

Interim Director of Operations

Interim Healthcare
03.2020 - 01.2021
  • Responsible for administrative/sales development & implementation.
  • Revenue Cycle Management/AR/budget and payroll.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.

Director of Provider Relations

Benefit Source
03.2018 - 12.2020
  • Responsible for provider network functions including fee schedule development, contracting, credentialing, provider relations and provider services.
  • Actively participated in industry conferences and events to stay current on market trends and establish valuable connections.
  • Mentored junior staff members within the Provider Relations department, cultivating a supportive learning environment that facilitated professional growth.
  • Developed comprehensive provider strategies that resulted in increased participation and satisfaction levels.
  • Facilitated educational seminars for providers on industry best practices, new regulations, and company updates.
  • Collaborated with cross-functional teams to implement strategic plans, ensuring alignment with organizational goals.
  • Strengthened provider network by establishing and maintaining positive relationships with healthcare professionals.

Weekend Operations Care Manager

Home Care Assistance
09.2017 - 03.2018
  • Responsible for general administrative management/ scheduling and fiscal operations of the licensed home health agency.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Assessed clients and developed plans to meet needs.

Director of Operations

A Nurse in the Family
07.2014 - 09.2017
  • Responsible for administrative/sales development & implementation.
  • Revenue Cycle management/AR/ budget and payroll.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Education

Master of Public Administration - Health Care Management

Grand Canyon University
Phoenix, AZ
05.2018

Bachelor of Science - Health Care Administration, Minor in Respiratory Therapy

Pima
Phoenix, AZ
05.2016

Skills

  • Health Accident and Life License
  • SIX SIGMA LEAN
  • First Aid and CPR
  • Microsoft 365
  • Google Docs
  • Excel
  • QuickBooks
  • Power Point
  • Prezi
  • WordPress
  • WIX
  • Zoom
  • Blue Jeans
  • Teams
  • Salesforce
  • CRM Systems
  • Epic
  • NUMD
  • KANTIME
  • Dentrix
  • EAGLESOFT
  • PEDICONNECT
  • SLACK
  • Pipeline
  • GOOGLE SHEETS
  • CACHE
  • EVV tools
  • CPT
  • ICD-9
  • ICD-10
  • HIPAA
  • VIGILANZ
  • FILECLOUD
  • PROTENUS
  • IMPRIVATA
  • HEALTHSTREAM
  • ORCA
  • SURVEY MONKEY
  • MAILCHIMP
  • MINITS
  • WAYSTAR
  • PAYCHEX
  • PAYLOCITY
  • WAIVERS-Medicaid
  • Medicare
  • DD Waiver
  • MIA VIA
  • VA
  • AID&ATTENDANCE
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail

Affiliations

  • PAHCOM
  • AAPC

Certification

Certified Medical Manager

BLS

ACLS

Assisting with Medications Delivery

Person Centered Planning

Pre-Services Training Track

Nonprofit Ready - Fundraising Essentials, Grant Writing and Leadership

NLP and Life Coaching-Career







Timeline

Luxury Aesthetics Sales

Laser Away
10.2024 - Current

Consultant

Freelance Consulting Healthcare
09.2023 - Current

Administrator -Backup

Provident Home Healthcare
09.2023 - 04.2024

Compliance and Privacy Analyst

Christus St Vincent Hospital
08.2022 - 08.2023

Director

Children’s Home Healthcare
01.2021 - 08.2022

Interim Director of Operations

Interim Healthcare
03.2020 - 01.2021

Director of Provider Relations

Benefit Source
03.2018 - 12.2020

Weekend Operations Care Manager

Home Care Assistance
09.2017 - 03.2018

Director of Operations

A Nurse in the Family
07.2014 - 09.2017

Bachelor of Science - Health Care Administration, Minor in Respiratory Therapy

Pima

Master of Public Administration - Health Care Management

Grand Canyon University

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