Summary
Overview
Work History
Education
Skills
Personality
Timeline
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Summer SAVALA

Thornton,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

To-Go Specialist

Chili's Grill & Bar
08.2022 - 12.2022
  • Provide excellent customer service by informing customers about our menu and specials, as well as answering phone calls
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Assisted customers with returns, refunds and resolving transaction issues.

Day Stocker/Cashier

Walmart
07.2020 - 07.2021
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Handled customer complaints and took the necessary steps to resolve their problems
  • Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out
  • Kept my work area clean, orderly, and safe.
  • Worked flexible schedule and extra shifts to meet business needs.

Lifeguard/Swim Instructor

Miller Swim School
07.2020 - 10.2020
  • Collaborated with swim team coaches to develop successful training plans.
  • Provided emergency first aid and CPR as needed.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Ensured the safety of all guests in and around the pool.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Waitress

Sushi House
06.2019 - 07.2020
  • Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences
  • Inspected dishes and utensils for cleanliness.
  • Closed down the kitchen and followed the closing checklist for the kitchen stations after each shift.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Seasonal Daycare Assistant

Ms Monas Daycare
05.2019 - 07.2019
  • Managed in-home daycare with infants, toddlers and preschoolers.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Education

No Degree - Biomedical Sciences

University of Central Oklahoma
Edmond, OK

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
05.2021

Skills

  • Time Management Skills
  • Customer Needs Assessment
  • First Aid and CPR
  • Activities Leadership
  • Infant Care
  • Adaptable

Personality

  • Adaptable team player
  • Easily makes friends
  • Detail-Oriented
  • Essentric

Timeline

To-Go Specialist

Chili's Grill & Bar
08.2022 - 12.2022

Day Stocker/Cashier

Walmart
07.2020 - 07.2021

Lifeguard/Swim Instructor

Miller Swim School
07.2020 - 10.2020

Waitress

Sushi House
06.2019 - 07.2020

Seasonal Daycare Assistant

Ms Monas Daycare
05.2019 - 07.2019

No Degree - Biomedical Sciences

University of Central Oklahoma

High School Diploma -

Broken Arrow High School

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Summer SAVALA