Results-driven accounting professional with expertise in accounts payable, payroll processing, and customer service. Known for exceptional attention to detail and problem-solving abilities, ensuring accuracy and compliance in financial operations.
Overview
8
8
years of professional experience
Work History
Accounting Clerk
MELE Associates
Rockville, Maryland
08.2024 - Current
Manage the e-signature, approval system ensuring all payable invoices are approved and downloaded for system entry timely
Managed e-signature approval system, ensuring timely approval and download of payable invoices for system entry
Performed daily accounts payable operations to ensure accurate processing and compliance
Enter invoices into Deltek Costpoint, prepare voucher cover page, and compile and submit vouchers for approval in Adobe Pro
Conducted reconciliations of accounts to identify discrepancies
Issue and track travel authorizations and reconcile prepaid travel expenses
Respond to client, vendor, and employee inquiries with exceptional customer service
Maintained integrity of electronic accounting archives, supporting accurate financial reporting
Payroll Specialist
Aerotek
Hanover, Maryland
09.2022 - 08.2024
Processed payroll for over 500 employees weekly, ensuring accuracy of pay and deductions.
Process payroll for employees using automated systems and software.
Verify timecards and ensure accurate data entry for payroll processing.
Maintain compliance with federal and state payroll regulations and laws.
Addressed employee inquiries on payroll deductions and benefits, enhancing understanding and compliance.
Investigated and resolved employee payroll questions and issues through email, phone, and in-person interactions, fostering trust and clarity.
Collaborated with HR to update employee records and handle changes efficiently.
Prepare payroll reports for management review and auditing purposes.
Trained new staff on payroll procedures and software usage at Aerotek.
Solved complex problems related to payroll processing quickly and efficiently.
Garnishment Clerk
Aerotek
Hanover, Maryland
12.2021 - 09.2022
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed and maintained filing systems for documents, enhancing information retrieval efficiency.
Communicated with employees regarding garnishment status and procedures clearly.
Maintained detailed records of garnishments and related communications securely.
Monitored employee payroll deductions for accuracy and timely processing.
Reviewed court documents to ensure proper handling of garnishment cases.
Team Member
Target
Glen Burnie, Maryland
11.2019 - 09.2022
Assisted customers with product inquiries and store navigation.
Processed transactions accurately at the cash register.
Operated cash registers to process payments from customers.
Resolved customer complaints with professionalism and care to maintain satisfaction.
Collaborated with team members to maintain store cleanliness.
Trained new team members on store policies and procedures.
Stocked shelves and organized merchandise for easy access.
Conducted inventory counts and restocked items to ensure product availability.
Set up displays and signage for promotional events to enhance customer engagement.
Demonstrated strong work ethic by consistently completing tasks efficiently and effectively. to learn required tasks quickly to maximize performance.
Built and maintained working relationships with peers and upper management.
Looked for ways to go above and beyond job requirements.
Payroll Assistant
Iprocess
Baltimore, Maryland
08.2021 - 12.2021
Executed payroll processing for timely employee compensation. for up to 30 employees weekly using specialized software.
Process payroll for employees using payroll software and systems.
Generated employee paychecks and direct deposit payments in a timely manner.
Audit timecards to verify hours worked before processing payroll.
Maintained accurate employee records, ensuring timely updates to reflect changes.
Assisted in reviewing and reconciling payroll data, verifying timesheets and deductions for accuracy.
Ensured compliance with federal and state payroll regulations to mitigate risks.
Supports year-end reporting by preparing necessary documentation for tax filings.
Crew Member
Dunkin' Donuts
Pasadena, Maryland
05.2018 - 05.2019
Prepared and served coffee and food items to customers efficiently.
Engaged customers to create welcoming atmosphere and enhance overall experience.
Operated cash register, processed transactions, and handled customer inquiries.
Collaborated with team members to deliver timely service during peak hours, improving customer satisfaction.
Maintained cleanliness and organization of dining and kitchen areas.
Followed food safety and sanitation guidelines consistently throughout shifts.
Assisted in training new staff on operational procedures and customer service standards.
Managed inventory by restocking supplies to maintain service efficiency throughout shifts.
Collaborated with team to enhance overall performance during busy periods. by quickly completing assigned tasks.