Summer Schultz
Grants Pass,OR
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethics, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a long term Career not just a job.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CNA
Express Healthcare Professionals
01.2025 - Current
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
CNA
Clipboard Health
01.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Med Tech
Pacific Living Center
07.2025 - 10.2025
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
Resident Care Coordinator
Avamere of Sheerwood
06.2024 - 05.2025
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Monitored and assisted residents through individual service plans.
CNA
Salem Health
01.2023 - 01.2024
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Staffing Partners Inc.
02.2015 - 12.2023
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Receptionist
Law Offices of Luis A. Martinez, P.C., Regon
08.2011 - 02.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Customer Service Representative
Allstate Insurance Co
11.2007 - 10.2011
- Managed high-volume inbound calls while maintaining exceptional service standards.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Addressed and resolved billing inquiries, ensuring customer satisfaction with account management.
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Participated in regular product training sessions to stay updated on latest features and benefits.
Call Center Representative
Nike
01.2006 - 11.2008
- Managed high-volume inbound calls while maintaining customer satisfaction and service quality.
- Resolved customer inquiries efficiently, ensuring accurate information delivery and issue resolution.
- Trained new staff on call handling protocols and company policies to enhance team performance.
- Utilized CRM systems to document interactions, track issues, and ensure follow-up actions were completed.
- Analyzed customer feedback trends to inform management on areas requiring attention or improvement.
- Led weekly team meetings to discuss performance metrics, share best practices, and foster a collaborative environment.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
Education
High School Diploma -
Johns Landing
Portland, OR06-2004
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Basic life support
- End-of-life care
- Compassionate communication
- Emotional support
- Complex Problem-solving
- Multitasking and organization
- Flexibility and adaptability
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support-American heart association
Timeline
Med Tech
Pacific Living Center
07.2025 - 10.2025
CNA
Express Healthcare Professionals
01.2025 - Current
Resident Care Coordinator
Avamere of Sheerwood
06.2024 - 05.2025
CNA
Salem Health
01.2023 - 01.2024
CNA
Clipboard Health
01.2022 - Current
CNA
Staffing Partners Inc.
02.2015 - 12.2023
Receptionist
Law Offices of Luis A. Martinez, P.C., Regon
08.2011 - 02.2015
Customer Service Representative
Allstate Insurance Co
11.2007 - 10.2011
Call Center Representative
Nike
01.2006 - 11.2008
High School Diploma -
Johns Landing
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