Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Administrative Associate II
West Texas A&M Universtiy
Canyon, TX
09.2023 - 11.2024
Established administrative work procedures to track staff's daily tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Beauty Advisor
Dillards Department Store
Amarillo, TX
08.2022 - 06.2023
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Recommended merchandise based on expert product knowledge and client preferences.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Manager of Operations
Tascosa Athletic Center
Amarillo , TX
06.2021 - 10.2022
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
Kept showroom and sales floor clean and well-organized.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Delegated daily tasks to team members to optimize group productivity.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Recommended merchandise based on expert product knowledge and client preferences.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Office Administrator
Golden Spread Roofing
Amarillo, TX
09.2017 - 05.2021
Promoted business on social media platforms to maximize brand identity and generate revenue.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Mentored and trained new hires on sales techniques and customer service procedures.
Met with customers and patiently answered questions about roofing concerns and requests.
Sales Associate
Southwest Sales Promotion
Amarillo, TX
10.2007 - 08.2017
Helped customers find specific products, answered questions and offered product advice.
Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
Built and maintained relationships with peers and upper management to drive team success.
Used technology resources to assist customers in locating and selecting items.
Submitted design ideas to plan projects with customers and managers.
College Instructor
Amarillo College
Amarillo , TX
09.2003 - 01.2007
Developed lesson plans to teach course materials according to schedule.
Maintained student engagement through creative subject delivery and learning activities.
Mentored and motivated students to increase class participation.
Attended trade shows and other industry events to build professional network of vendors and experts.
Taught - Intro to Interior Design, Universal Design, Drafting
Toured and educated students regarding Dallas Market Center
Student Assistant at Texas Tech University-West Texas Middle School Math PartnershipStudent Assistant at Texas Tech University-West Texas Middle School Math Partnership