Skilled Substance Use Disorder Counselor with strong background helping diverse clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills including helping monitor medication dosing and withdrawal symptoms.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
SUD Counselor
El Dorado Community Services Center
San Diego
06.2020 - Current
Worked with prescribing professionals to get patients necessary medications.
Provided individual counseling services to adults struggling with or with a history of opiate use disorder
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy, Relapse Prevention, Harm Reduction, and Motivational Interviewing
Facilitated group and individual therapy in outpatient setting.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Coordinated referrals for addiction services based on individual client needs and preferences.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Provided counseling and support to clients with drug and alcohol abuse issues.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Prepared variety of different written communications, reports and documents.
Shift Supervisor
Starbucks
San Diego, California
06.2015 - 06.2020
Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Trained and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Accurately completed end-of-day financial tasks worth over $2,000 of cash and card transactions daily.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Served customers quickly and efficiently and created strategies to prevent delays.
Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
Engendered customer loyalty by remembering personal preferences and allergy information.
Data Entry Coordinator
McAlister Institute
San Diego, California
02.2019 - 03.2019
Maintained data entry requirements by following data program techniques and procedures.
Reviewed, corrected, deleted and re-entered data to eliminate duplication of data and maintain data integrity.
Reviewed patient records, identified medical codes and created invoices for billing purposes.
Facilitated group and individual therapy in outpatient setting for teenagers
Maintained confidential information put into SanWITS
Prep Chef
LEGOLAND Resort Brick's Restaurant
Carlsbad, CA
04.2015 - 06.2015
Maintained well-organized mise en place to keep work consistent.
Planned and directed high-volume food preparation in fast-paced environment.
Collaborated with staff members to create meals for large banquets.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Gathered and placed all ingredients into workstations to meet shift needs.
Rotated food regularly, removing outdated items for proper disposal.
Rotated with specialty chefs to learn pastry station and sauce preparation.
Cleaned kitchen counters, refrigerators and freezers.
Para Educator
Department Of Defense Education Bob Hope Primary
Kadena Air Base Okinawa, Japan
09.2012 - 02.2014
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Assisted teachers and worked individually with students with special needs, helping each navigate education system.
Relieved classroom teacher during breaks and maintained order and structure in classroom.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Monitored student classroom and outdoors activities to promote student safety.
Substitute Teacher
DoD Education Activity Bob Hope Primary
Kadena Air Base Okinawa, Japan
07.2011 - 09.2012
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Provided instruction for students in core subject areas.
Administered and graded tests and quizzes and reported performance to primary teacher.
Education
Bachelor of Science - Counseling With A Focus in SUD
Grand Canyon University
Phoenix, AZ
11.2017 - Current
GED -
Lawrence County High School
Moulton, AL
08.2015 - 08.2015
Skills
Case management proficiency
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Timeline
SUD Counselor
El Dorado Community Services Center
06.2020 - Current
Data Entry Coordinator
McAlister Institute
02.2019 - 03.2019
Bachelor of Science - Counseling With A Focus in SUD
Grand Canyon University
11.2017 - Current
GED -
Lawrence County High School
08.2015 - 08.2015
Shift Supervisor
Starbucks
06.2015 - 06.2020
Prep Chef
LEGOLAND Resort Brick's Restaurant
04.2015 - 06.2015
Para Educator
Department Of Defense Education Bob Hope Primary
09.2012 - 02.2014
Substitute Teacher
DoD Education Activity Bob Hope Primary
07.2011 - 09.2012
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