Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Summer Smith

Macon,GA

Summary

Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.

Overview

1
1
Certification

Work History

Certified Medical Assistant

Kidney Center of Central Georgia
Macon, GA
  • Incorporated outside records into charts and EHR.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Educated patients on preventive care, medication compliance.
  • EMR system eClinical
  • Referrals and Prior Authorizations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Identified areas where improvements can be made within the department by analyzing trends in denials and approvals.
  • Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Followed up on pending prior authorization requests to ensure timely processing.
  • Communicated authorization decisions, including approvals and denials, to healthcare providers and patients.
  • Processed appeals in a timely manner as per policy guidelines.
  • Verified documents and associated records to catch and resolve discrepancies.
  • Tracked progress on referrals throughout each stage until completion.

Certified Medical Assistant

Southeast Medical Group
Macon, GA
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Processed orders for medical supplies and lab equipment.
  • Incorporated outside records into charts and EHR.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Performed EKG tests on patients of all ages, including neonatal and geriatric.
  • Conducted phone triage using established protocols when answering calls from patients.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Bone Density Scans
  • Glucose and A1C test
  • Used heel and finger stick methods to obtain blood from capillaries.
  • EMR SYSTEMS AllScripts, ATHENA

Patient Care/Dialysis Technician

Emory Healthcare Dialysis
Decatur, GA
  • Calculated and adjusted dialysis machine settings based on patient prescriptions.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Provided emotional support and guidance to patients undergoing dialysis treatment.
  • Cleaned medical equipment or facilities.
  • Set up and operated dialysis machines to provide patient care.
  • Communicated with management or other staff to resolve problems.
  • Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Monitored patient reactions and machine operation during dialysis treatment.
  • Conducted pre- and post-treatment assessments of patients, including vital sign monitoring.
  • Evaluated access sites for infection or other complications prior to initiating treatment.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.

Education

Associate Degree in Medical Assisting -

Independance University
San Diego, CA
05-2021

High School Diploma -

University City High School
San Diego, CA
06-2001

Phlebotomy License - Phlebotomy

US Colleges
San Diego, CA

Skills

Electronic health records

  • Patient education
  • Medical billing
  • Dialysis machine operation
  • Infection control procedures
  • Customer service
  • Attention to detail
  • Effective communication
  • Time management
  • Patient assessment
  • HIPAA compliance
  • Problem solving
  • Injection administration
  • Phlebotomy techniques
  • Safety compliance
  • Telephone etiquette
  • Inventory and supply management
  • Patient care
  • HIPAA protocols
  • Multitasking and organization
  • Vital sign monitoring
  • Blood pressure measurement
  • Specimens collection and processing
  • Medical terminology
  • Sterilization techniques
  • Insurance confirmation
  • Patient documentation
  • Verbal and written communication
  • Phlebotomy
  • First aid
  • Healthcare software proficiency
  • Medical terminology in [languages]

Certification

  • Certified in First Aid & CPR, BLS, Phlebotomist
  • NHA/CCMA Credentials #N9G4Y8W8

References

References available upon request.

Timeline

Certified Medical Assistant

Kidney Center of Central Georgia

Certified Medical Assistant

Southeast Medical Group

Patient Care/Dialysis Technician

Emory Healthcare Dialysis

Associate Degree in Medical Assisting -

Independance University

High School Diploma -

University City High School

Phlebotomy License - Phlebotomy

US Colleges

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