Open To Work
Summer Steward
Vancouver,USA
Summary
Detail-oriented professional specializing in customer service and specimen processing, demonstrating expertise in troubleshooting and workflow optimization for increased efficiency.
Work Preference
Overview
12
12
years of professional experience
Work History
Specimen Processor V
Actalent/Labcorp
Portland, OR
11.2024 - 09.2025
- Processed biological specimens using automated and manual techniques for accurate handling.
- Collaborated with laboratory staff to ensure timely specimen delivery and processing.
- Prepared specimens for testing by labeling, sorting, and storing appropriately.
- Documented specimen information accurately in the laboratory information system.
- Troubleshot technical issues that arose during the specimen processing process quickly and effectively.
Merchandiser Retail Team Lead
Retail Odyssey
Vancouver, WA
08.2021 - 10.2024
- Trained new team members on merchandising standards and practices.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Communicated and coordinated planogram execution with store management.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Cleaned and organized display shelves and aisles.
Call Center Representative
Vancouver Toyota
Vancouver, WA
09.2019 - 08.2021
- Resolved customer complaints efficiently while maintaining a positive service experience.
- Provided detailed information about service schedules and promotions to customers.
- Collaborated with team members to improve call handling processes and efficiency.
- Maintained knowledge of current Toyota models and dealership services for informed support.
- Updated customer accounts, addresses and contact information within call management databases.
Sales Associate
Macy's Vancouver Mall
Vancouver, WA
09.2017 - 09.2019
- Maintained merchandise displays to enhance store aesthetics and organization.
- Processed transactions efficiently at the cash register, ensuring accuracy.
- Resolved customer inquiries and complaints professionally and promptly.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Office Assistant
Pacific NW Lift Truck & Equipment Services
Vancouver, WA
06.2013 - 08.2017
- Maintained organized filing systems for documents and records efficiently.
- Implemented best practices for office organization and workflow improvements.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
Gresham, OR - Graphic and Digital Design
Mt. Hood Community College
Gresham, ORVancouver, WA - Graphic Design
Clark Community College
Vancouver, WASkills
- Customer Service
- Organization
- File Management
- Scheduling
- Planning
- Specimen processing
- Laboratory information systems
- Inventory management
- Process optimization
- Detail orientation
- Pipetting techniques
- Communication
- Microsoft Office
- Adobe Creative Suite
- Google Suite
- QuickBooks
- Graphic design
- Company specific software programs
References
Available upon request
Affiliations
- Reading
- Drawing
- Gaming
- Painting
Languages
American Sign Language
Limited
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Specimen Processor V
Actalent/Labcorp
11.2024 - 09.2025
Merchandiser Retail Team Lead
Retail Odyssey
08.2021 - 10.2024
Call Center Representative
Vancouver Toyota
09.2019 - 08.2021
Sales Associate
Macy's Vancouver Mall
09.2017 - 09.2019
Office Assistant
Pacific NW Lift Truck & Equipment Services
06.2013 - 08.2017
Gresham, OR - Graphic and Digital Design
Mt. Hood Community College
Vancouver, WA - Graphic Design
Clark Community College
Similar Profiles
Kimberly WaldmanKimberly Waldman
Phlebotomist III (PST) at Labcorp/ActalentPhlebotomist III (PST) at Labcorp/Actalent
Ober D. BowerOber D. Bower
Mechanical Engineer at Actalent / CarrierMechanical Engineer at Actalent / Carrier
SYDNEY DEBROUXSYDNEY DEBROUX
MEDICAL DEVICE ENGINEERING RECRUITER at ActalentMEDICAL DEVICE ENGINEERING RECRUITER at Actalent
Alexandra EaganAlexandra Eagan
HCA/Caregiver at Simple Living Adult Family HomeHCA/Caregiver at Simple Living Adult Family Home
Aaron RollinsAaron Rollins
Stained Glass Casting Supervisor at Bullseye Glass Co. [Please Do Not Contact]Stained Glass Casting Supervisor at Bullseye Glass Co. [Please Do Not Contact]