Dedicated professional with experience at Family Residences And Essential Enterprises, skilled in client support and behavior redirection. Proven ability to enhance client well-being through personalized care plans and emotional support. Strong time management and teamwork skills, ensuring a safe and organized environment while promoting independence and personal growth.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Family Residences And Essential Enterprises
02.2023 - 05.2024
Assisted individuals with daily living activities, promoting independence and personal growth.
Supported clients in developing social skills through engaging recreational activities.
Collaborated with multidisciplinary teams to create and implement personalized care plans.
Provided emotional support and encouragement during challenging situations to enhance client well-being.
Maintained clean, safe, and well-organized environment.
Implemented safety protocols, ensuring a secure environment for all participants.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Restaurant Team Member
Mama Lisa Restaurant
08.2022 - 01.2023
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Operated point-of-sale system efficiently to process orders and manage transactions accurately.
Collaborated with team members to maintain cleanliness and organization of dining area, enhancing overall guest experience.
Implemented food safety standards consistently, ensuring compliance with health regulations and maintaining high hygiene levels.
Resolved customer complaints promptly, demonstrating problem-solving skills and commitment to service excellence.
Office Assistant
Disability Cultural Center
08.2019 - 01.2023
Managed scheduling and coordinated meetings for staff, enhancing operational efficiency.
Maintained organized filing systems, ensuring quick retrieval of documents and information.
Assisted in preparing reports and presentations, improving clarity and communication across departments.
Handled incoming calls and correspondence, providing prompt support to team members and clients.