Professional leasing professional prepared for success in property management roles. Extensive experience in tenant relations and lease negotiations, ensuring high occupancy and tenant satisfaction. Focused on team collaboration and adaptability, consistently delivering reliable and flexible service. Skilled in communication and conflict resolution.
Overview
9
9
years of professional experience
Work History
Leasing Agent
Redrock Realty Group
10.2023 - Current
Distributed and followed up on tenant renewal notices.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Invited prospects to fill out application upon completion of property tour.
Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
Participated in property inspections to prepare for move-ins and move-outs.
Monitored advertising effectiveness by gathering information about market competition in local area.
Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
Recruited new residents through website advertising and marketing.
Community Organizer
Selma Center for Nonviolence
02.2018 - 02.2022
Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Liaised with political organizations and initiatives to confirm consideration of community best interests within campaigns and political agendas.
Recruited and managed volunteer teams.
Conducted comprehensive research on local policies impacting the community, informing strategic planning efforts.
Empowered residents to address neighborhood issues by providing resources and guidance on advocacy strategies.
Strengthened community relationships by developing partnerships and collaborating with local organizations.
Approached issues proactively to best meet current and future community needs.
Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
Facilitated productive meetings between stakeholders, fostering open communication and collaborative problemsolving.
Generated reports to evaluate program success and make modifications.
Conducted meetings with clergy, community leaders and organizational ally leadership.
Office Clerk
Wallace Community College Selma
08.2015 - 08.2017
Responded to inquiries from callers seeking information.
Handled incoming business and client requests for information.
Supported staff on special assignments and ad hoc projects.
Purchased and maintained office supplies.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
Maintained an organized and clean office environment to boost staff productivity and overall morale.
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Input data into spreadsheets and databases.
Education
Bachelor of Science - Business Administration
Strayer University
Washington, DC
12-2026
High School Diploma -
Dallas County High School
Plantersville, AL
08-2015
Associate of Applied Science - General Studies
Wallace Community College
Selma, AL
05-2015
Skills
Leasing and sales
Goal-oriented mindset
Telephone and email etiquette
Event Planning
Social Media Marketing
Tenant screening
Lease Agreements
Nonprofit experience
Community Engagement
Research abilities
Timeline
Leasing Agent
Redrock Realty Group
10.2023 - Current
Community Organizer
Selma Center for Nonviolence
02.2018 - 02.2022
Office Clerk
Wallace Community College Selma
08.2015 - 08.2017
Bachelor of Science - Business Administration
Strayer University
High School Diploma -
Dallas County High School
Associate of Applied Science - General Studies
Wallace Community College
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