Summer Tena Morales
Las Vegas,NV
Summary
A dynamic and results-driven professional passionate about creative problem-solving. Strong focus on organization and attention to detail. Valuable experience in digital marketing, communications, and management. Track record showcases the ability to effectively handle multiple projects simultaneously and quickly acquire new skills.
Overview
7
7
years of professional experience
Work History
OUTREACH INTERN
The Regional Transportation Commission of Southern Nevada
Las Vegas, NV
08.2023 - Current
- Develop and manage the intern schedule, ensuring seamless coordination and efficiency.
- Oversee the RTC Grant Program, maintaining compliance and facilitating stakeholder engagement.
- Lead planning and execution of major public outreach events, including Summer Heat.
- Manage the monthly Safety and Security Newsletter, drafting content and distributing it to the entire RTC team.
- Coordinate RTC’s presence at community events by liaising with event organizers and internal departments.
- Assist various departments with marketing, communication, and project management needs.
- Create and maintain targeted distribution lists for internal and external communication efforts.
- Write and publish engaging blog content for the RTC’s website, enhancing public awareness and engagement.
- Oversee inventory and distribution of the RTC’s outreach materials to support marketing initiatives.
- Write and manage the 2024 Memorial Day Press Release, ensuring timely and effective messaging.
- Maintain and organize Government Affairs Media and Marketing Status Reports, tracking key initiatives.
- Draft and submit creative requests for marketing materials and campaigns.
- Manage requests and coordination for the Spooky Bus, collaborating with event organizers to execute successful Halloween events.
BARTENDER/SERVER
Planet Hollywood Restaurant
Las Vegas, NV
04.2021 - 06.2023
- Knowledge of applicable laws and regulations
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments
- Physical ability to stand and walk for long periods of time
HOME DECOR SPECIALIST
Lowe's Summerlin
Las Vegas, NV
09.2020 - 05.2021
- Optimized processes by utilizing technology such as point-of-sale systems and computer-aided design programs
- Stayed current on trends in home decorating through professional development courses
- Fostered an environment of collaboration between team members and customers to ensure satisfaction
- Supported management in setting goals for departmental performance metrics
- Conducted product demonstrations to educate customers on different products available in store
- Utilized excellent customer service skills to assist customers in selecting the perfect piece for their space
- Developed strong relationships with local vendors to source unique pieces for customers
CASH OFFICE ADMINISTRATOR
Lowe's W. Summerlin
Las Vegas, NV
06.2018 - 09.2020
- Resolved any issues that arose during processing of customer payments promptly and courteously
- Balanced out tills at end of shift to ensure all money was accounted for properly
- Processed cash payments accurately and efficiently, ensuring all transactions were correctly recorded
- Conducted audits of cash registers at end of shift to verify accuracy of register totals
- Assisted in preparing bank deposits on a daily basis to ensure accuracy of funds received
- Reviewed reports for discrepancies or errors, as well as identifying areas for improvement in processes or procedures
- Managed the opening and closing procedures for the cash office in accordance with company policy
HEAD CASHIER
Lowe's, W. Summerlin
Las Vegas, NV
01.2018 - 09.2020
- Balanced cash drawer and performed daily audit procedures
- Optimized cashier performance by providing feedback and coaching
- Read and followed cash register totals and verified against cash in till
- Implemented security measures such as verifying IDs for credit card purchases or requiring signatures on certain types of transactions
- Collaborated with other departments such as Loss Prevention and Security to reduce theft incidents within the store
- Monitored inventory levels in order to ensure adequate supply of merchandise at checkout areas
- Trained new cashiers by demonstrating procedures for exchanging money, checking guests out and interacting with customers
Education
BACHELOR OF ARTS (B.A.) - COMMUNICATION
University of Las Vegas
Las Vegas11.2026
ASSOCIATE IN ARTS (A.A.) -
College of Southern Nevada
Las Vegas, US12.2023
CERTIFICATION IN DIGITAL MARKETING -
University of Las Vegas
Las Vegas01.2023
Skills
- Strategic Planning
- Critical Thinking
- MS Office Proficiency
- Customer Relationship Management
- Exceptional Communicator
- Digital Content Development
- Communication
- Empathy
- Leadership
- Collaboration
- Wordpress
- Public Outreach
- Customer Experience
- Social Media Promotion
- Event Coordination
- Interpersonal Communications
- Content Marketing
- Social Media Marketing
- Digital Strategy
- Social Media Hubspot
- SEO Hubspot
- Content Marketing Hubspot
- Email Marketing Hubspot
Timeline
OUTREACH INTERN
The Regional Transportation Commission of Southern Nevada
08.2023 - Current
BARTENDER/SERVER
Planet Hollywood Restaurant
04.2021 - 06.2023
HOME DECOR SPECIALIST
Lowe's Summerlin
09.2020 - 05.2021
CASH OFFICE ADMINISTRATOR
Lowe's W. Summerlin
06.2018 - 09.2020
HEAD CASHIER
Lowe's, W. Summerlin
01.2018 - 09.2020
BACHELOR OF ARTS (B.A.) - COMMUNICATION
University of Las Vegas
ASSOCIATE IN ARTS (A.A.) -
College of Southern Nevada
CERTIFICATION IN DIGITAL MARKETING -
University of Las Vegas