Summer Torres
Norwich
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Housekeeping Room Attendant
Great Wolf Lodge
07.2025 - Current
- Cleaned and sanitized guest rooms, ensuring adherence to health and safety standards.
- Replenished supplies and amenities, maintaining stock levels for guest satisfaction.
- Reported maintenance issues promptly to ensure timely resolution and enhance guest experience.
- Collaborated with team members to optimize room turnover efficiency during peak times.
Front Desk Receptionist
Municipio Autonomy De Arecibo
08.2023 - 12.2024
- Managed multi-line phone systems, directing calls to appropriate departments efficiently.
- Coordinated front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Maintained accurate records of visitors and appointments using electronic scheduling systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new reception staff on procedures and office protocols effectively.
- Implemented improvements in front desk workflow, enhancing overall operational efficiency.
- Collaborated with administrative teams to streamline communication processes within the organization.
Cashier
Supermecados Econo
02.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections, enhancing shopping experience.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Collaborated with team members to optimize store operations during peak hours.
Banquet Server
Mission Point Resort, Mackinac Island MI
08.2022 - 10.2022
- Delivered exceptional service during high-volume events, enhancing guest satisfaction.
- Set up and arranged banquet spaces according to event specifications, ensuring attention to detail.
- Collaborated with kitchen staff to coordinate timely meal service and presentation.
- Assisted in maintaining cleanliness and organization of dining areas throughout events.
- Supported team members by anticipating needs and responding promptly to requests.
- Managed inventory of dining supplies, contributing to efficient resource utilization.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Housekeeper
HSS Hospitality Solutions
05.2022 - 07.2022
- Maintained cleanliness and order in guest rooms and common areas.
- Performed routine cleaning tasks, including dusting, vacuuming, and mopping floors.
- Assisted with laundry services, ensuring timely delivery of clean linens.
- Followed safety protocols to maintain a safe working environment.
Delivery Driver
El Pampa Pizza
04.2018 - 11.2019
- Delivered pizzas efficiently, ensuring timely service to enhance customer satisfaction.
- Navigated delivery routes effectively, optimizing travel time and reducing fuel costs.
- Maintained vehicle cleanliness and functionality, conducting routine inspections before each shift.
- Collaborated with kitchen staff to streamline order preparation and improve delivery accuracy.
Education
High School Diploma -
Jaime A Collazo
Morovis, PR05-2020
Certificate - Nail
Millenium Institude & Beuty Supply
Morovis, PR10-2021
Bachelor of Science - Vet Assistant
Ana G Mendez
Barceloneta PRSkills
- Customer service
- Cash Management
- Guest relations
- Hosting Skills
- Verbal and Written Communication
- Restocking supplies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Room Attendant
Great Wolf Lodge
07.2025 - Current
Front Desk Receptionist
Municipio Autonomy De Arecibo
08.2023 - 12.2024
Cashier
Supermecados Econo
02.2023 - 08.2023
Banquet Server
Mission Point Resort, Mackinac Island MI
08.2022 - 10.2022
Housekeeper
HSS Hospitality Solutions
05.2022 - 07.2022
Delivery Driver
El Pampa Pizza
04.2018 - 11.2019
High School Diploma -
Jaime A Collazo
Certificate - Nail
Millenium Institude & Beuty Supply
Bachelor of Science - Vet Assistant
Ana G Mendez