Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
13
13
years of professional experience
Work History
Digital Media Analyst
2020 Companies
03.2021 - Current
Increased efficiency by streamlining data analysis processes and implementing automation tools.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Identified and resolved problems through root cause analysis and research.
Collected, arranged, and input information into database system.
Accounts Receivable Clerk
Godwin, MFG
05.2019 - 03.2021
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Used accounting software to reconcile accounts, track income, and generate invoices.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Accounts Receivable Clerk
Hubbard Pipe & Supply
05.2017 - 05.2019
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Submitted cash and check deposits and generated cash receipts to record money received.
Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Used accounting software to reconcile accounts, track income, and generate invoices.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
Responded to inbound inquiries regarding accounts and payments.
Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
Office Manger
Savoy Foods, LLC.
10.2011 - 05.2017
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained computer and physical filing systems.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Updated reports, managed accounts, and generated reports for company database.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Managed office operations while scheduling appointments for department managers.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.