Summer Walker
Douglas,GA
Summary
I am a hardworking, dedicated, and open minded. Believe in customer/employer acceptance and satisfaction.
Overview
12
12
years of professional experience
Work History
Retail Merchandiser
American Greetings
Douglas, Georgia
10.2025 - Current
- Developed engaging product displays to enhance customer interest and interaction.
- Collaborated with team members to optimize inventory placement and availability.
- Monitored stock levels and communicated replenishment needs to management.
- Planned commercial displays to entice and appeal to customers.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Built effective partner store relationships to improve customer satisfaction.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Cleaned and organized display cases, shelves and aisles.
- Implemented planograms with precision to maintain brand consistency across stores.
- Conducted regular store visits to ensure compliance with merchandising standards.
Online Retailer
Self-employeed
Douglas
01.2014 - Current
- Managed online store operations and product listings on multiple platforms.
- Handled customer inquiries and resolved issues efficiently through various communication channels.
- Purchased new or used items from online or physical sources for resale via websites.
- Composed descriptions of merchandise for posting to online storefronts, auction sites or other shopping websites.
- Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
- Canceled orders based on customer requests or inventory or delivery problems.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Managed inventory of items for sale in the online store.
- Resolved customer complaints regarding shipping delays or product quality issues.
- Created and maintained product listings on e-commerce websites.
Store Manager
Dollar General
Douglas, Georgia
02.2021 - 12.2023
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and conducted regular stock audits to maintain product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented promotional strategies to enhance product visibility and drive sales growth.
- Oversaw cash handling procedures and ensured accuracy during financial transactions.
- Maintained high standards of store cleanliness and organization for optimal customer experience.
- Resolved customer complaints promptly to maintain a positive shopping environment.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Cna - Certified Nursing Assistant
Wiregrass Tech
02.2018
Coffee High School
05.1999
Skills
- Excellent customer appreciation and skill set
- Online inventory management
- Friendly and compassionate
- Hardworking
- Don't mind being called in or overtime
- Easy to talk to
- Respectful approach to ensure customer satisfaction
Affiliations
online texting volunteer
Timeline
Retail Merchandiser
American Greetings
10.2025 - Current
Store Manager
Dollar General
02.2021 - 12.2023
Online Retailer
Self-employeed
01.2014 - Current
Cna - Certified Nursing Assistant
Wiregrass Tech
Coffee High School