Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Receptionist
Summer Welch

Summer Welch

Boca Raton,FL

Summary

Motivated professional with a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and applying organizational skills in various environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Associate

5150 Chocolate
Boca Raton, FL
03.2023 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Used product knowledge to actively educate customers and answer their questions.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Property Manager

Fantasyland Wishes
02.2016 - Current
  • Met with prospective tenants to show property and assess applications based on established criteria.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.

Mentor

Florida Atlantic University
Boca Raton, FL
08.2022 - 05.2023
  • Provided practical advice to mentee on career paths, job opportunities and resources available to them.
  • Conducted regular one-on-one meetings with mentee to discuss challenges, successes and goals.
  • Encouraged open dialogue to promote trust and support while navigating their college experience.

Assistant Manager

Creative Hearts Art Charity Club
Delray Beach, FL
08.2021 - 03.2023
  • Scheduling and organizing meetings
  • Donation collection and drop off
  • Photography for events and publication arrangements

Technician and Front Desk

BocaCryo
Boca Raton, FL
05.2021 - 07.2022
  • Greeted all guests, performed their services in a prompt manner while also answering detailed questions about the services we provide and cross-selling other products when possible.
  • Performed data entry into computer systems to maintain accurate records of customer information and took incoming calls.
  • Composed elaborate and professional marketing emails weekly to be sent out to our customers.

Nanny

Wagner Family
Boca Raton, FL
01.2018 - 04.2021
  • Developed lasting, professional relationships with families by maintaining structure and open communication.
  • Provided safe transportation from school, to extracurricular activities and appointments.
  • Assisted children with completing homework and special assignments to improve academic performance.

Education

Minor in - Sociology

Florida Atlantic University
Boca Raton, FL
05.2023

Bachelor's of Science in Psychology -

Florida Atlantic University

Skills

  • Microsoft Office Suite
  • Content Management on Social Media
  • Email writing and copy editing
  • Klaviyo Marketing Platform
  • Customer Service focused
  • Time Management
  • Friendly and Outgoing
  • Upselling and Cross-Selling
  • Reliability and adaptability

Certification

  • Applied Mental Health Services
  • Mentoring training certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs

Timeline

Retail Associate

5150 Chocolate
03.2023 - Current

Mentor

Florida Atlantic University
08.2022 - 05.2023

Assistant Manager

Creative Hearts Art Charity Club
08.2021 - 03.2023

Technician and Front Desk

BocaCryo
05.2021 - 07.2022

Nanny

Wagner Family
01.2018 - 04.2021

Property Manager

Fantasyland Wishes
02.2016 - Current

Minor in - Sociology

Florida Atlantic University

Bachelor's of Science in Psychology -

Florida Atlantic University

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Summer Welch