Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Summer Wilson

Saint Petersburg

Summary

Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.


Dynamic administrative professional with a proven track record at A & E Construction Unlimited, LLC, excelling in customer service and data entry. Recognized for enhancing document organization and streamlining processes, fostering a collaborative work environment while maintaining confidentiality. Adept at office administration, ensuring efficient operations and exceptional client interactions.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

A & E Construction Unlimited, LLC
07.2013 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.

Esthetician

Self-employeed
05.2020 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, dermaplaning, microneedling, and LED therapy.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Receptionist Administrator

Beyond Beauty
06.2019 - 09.2019
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Streamlined office operations for increased productivity by organizing and maintaining skin care supplies and equipment..

Education

No Degree - Esthetics

Loraines Academy & Spa
St Petersburg, Fl
01-2020

Associate of Arts - Elementary Education

St Petersburg College
St Petersburg, Fl
11-2009

Skills

  • Customer service
  • Office administration
  • Documentation and recordkeeping
  • Extractions and pore cleansing
  • Customized skincare plans
  • Ultrasonic skin scrubber
  • Florida licensed esthetician
  • Sanitation maintenance
  • Dermaplaning and microneedling proficiency
  • Customer consultation

Certification

  • Certified MDPen Microneedling, MDPen - 2022
  • Dermalogica Skin Care Training - 2020

Timeline

Esthetician

Self-employeed
05.2020 - Current

Receptionist Administrator

Beyond Beauty
06.2019 - 09.2019

Administrative Assistant

A & E Construction Unlimited, LLC
07.2013 - Current

No Degree - Esthetics

Loraines Academy & Spa

Associate of Arts - Elementary Education

St Petersburg College

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Summer Wilson