Summary
Overview
Work History
Skills
Timeline
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SUMON HOSSAIN

Jamaica,NY

Summary

Driven by a goal-oriented approach, I excelled at HYATT REGENCY, enhancing customer satisfaction through expert product presentation and engagement. Skilled in stock replenishment and maintaining high cleanliness standards, I significantly contributed to creating inviting atmospheres, demonstrating a blend of hard and soft skills with a focus on results. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Overview

16
16
years of professional experience

Work History

Gift Shop Sales Associate

GIFT SHOP
01.2024 - Current
  • Maximized sales through effective upselling techniques, suggesting additional items and special promotions to customers.
  • Kept sales floor organized, visually appealing, and well-stocked to create a favorable shopping experience for customers.
  • Enhanced store reputation with exceptional product knowledge, assisting customers in finding the perfect gifts for various occasions.

Food Server

HYATT REGENCY
11.2023 - 12.2023
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.

Food Server

SHERATON MAHWAH
10.2023 - 11.2023
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Sous Chef

Aloni Restaurant
01.2009 - 12.2010
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.

Cleaning Assistant

Porto Scoutari Romantic Hotel & Spa
06.2008 - 12.2008
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.

Skills

  • Goal-Oriented
  • Customer Engagement
  • Stock replenishment
  • Product presentation

Timeline

Gift Shop Sales Associate

GIFT SHOP
01.2024 - Current

Food Server

HYATT REGENCY
11.2023 - 12.2023

Food Server

SHERATON MAHWAH
10.2023 - 11.2023

Sous Chef

Aloni Restaurant
01.2009 - 12.2010

Cleaning Assistant

Porto Scoutari Romantic Hotel & Spa
06.2008 - 12.2008

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SUMON HOSSAIN