Sumra Elahi
Wellington,FL
Summary
Qualified Retail Pharmacist with strong expertise in medication management, patient counseling, and regulatory compliance. Known for exceptional teamwork, adaptability, and delivering reliable results. Skilled in overseeing pharmacy operations, inventory control, and ensuring safe and effective medication use. Valued for clear communication, problem-solving abilities, and commitment to patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floater Pharmacist
CVS Healthcare
04.2024 - 03.2025
- Taught patients how to use medical devices such as glucose meters and oximeters.
- Reviewed prescription to confirm appropriate selection of drug, dose, and check for interactions with other medications.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Entered orders into database, verified insurance and prepared medications.
- Optimized pharmacy workflow processes to increase overall productivity while maintaining high levels of accuracy in dispensing medications.
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
- Collaborated with physicians and other medical professionals to discuss and carry out orders.
- Participated in quality improvement initiatives to identify areas for improvement within the pharmacy and implement evidence-based solutions for continuous enhancement.
Staff Pharmacist
Walmart
08.2023 - 04.2024
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Collaborated with healthcare professionals for optimal patient care and coordinated drug therapy management.
- Maintained up-to-date knowledge of drug interactions, side effects, and contraindications, ensuring safe patient care.
- Handled emergency situations, such as medication shortages or recalls, ensuring the well-being of patients and maintaining pharmacy operations.
- Oversaw inventory management to minimize waste and optimize stock levels for essential medications.
- Detected potential prescription errors during drug utilization reviews which led to improved safety measures within the pharmacy practice.
- Facilitated medication therapy management sessions with patients to optimize their health outcomes through comprehensive assessments of their medications'' efficacy.
- Developed strong relationships with patients creating a loyal client base resulting in repeat business.
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
- Enhanced pharmacy efficiency with accurate prescription processing, medication dispensing, and drug utilization review.
- Resolved insurance issues promptly by communicating with providers to secure timely coverage approvals or alternative options for patients.
- Maintained effective level of medicines and supplies to meet expected demand.
Floater Pharmacist
Walmart
01.2022 - 08.2023
- Educated patients on medication, tools, and equipment to promote patient-centered care and increase adherence to treatment.
- Contributed to community health initiatives through participation in local health fairs and educational seminars on medication safety.
- Promoted adherence to medication regimens through regular follow-ups with patients via phone or in-person appointments.
- Provided medication counseling to patients.
- Prepared more than 400 prescriptions each week.
- Supported pharmacy operations by maintaining accurate inventory levels, managing expired medications, and ordering necessary supplies.
- Collaborated closely with healthcare providers to optimize therapy plans based on individual patient needs, ensuring better treatment outcomes.
- Assisted in the implementation of pharmacy services such as immunizations, point-of-care testing, and wellness programs that enhanced patient care options.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Grad Intern
Walmart
06.2021 - 12.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Community Pharmacy Intern
Walmart
01.2019 - 06.2021
- Promoted a safe environment for staff and customers by implementing proper storage procedures for hazardous materials and disposing of expired drugs according to established protocols.
- Answered telephone promptly and offered friendly, helpful service to customers.
- Enhanced patient care by providing medication counseling and addressing concerns on drug interactions.
- Collaborated with healthcare professionals to optimize patient treatment plans through appropriate medication therapy management.
- Reinforced safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
- Developed strong relationships with patients through personalized care, fostering trust and loyalty within the community served.
- Aided pharmacists in conducting comprehensive medication reviews for high-risk patients, resulting in improved therapeutic outcomes.
- Expedited insurance claim processing by efficiently navigating payer systems and addressing any discrepancies or rejections promptly.
- Contributed to a positive customer experience by answering questions and providing timely assistance at the pharmacy counter.
- Participated in continuing education programs to stay current on new medications, industry trends, and best practices in pharmaceutical care.
- Gained extensive knowledge of various drug classifications and their therapeutic uses, applying this information to optimize patient care during daily interactions.
- Streamlined workflow processes within the pharmacy team, leading to faster prescription turnaround times for customers.
- Supported community health initiatives by participating in local health fairs and offering educational materials on various medical topics.
- Assisted in developing informative marketing materials about available services, contributing to increased pharmacy revenue and community awareness.
- Practiced preventive maintenance by inspecting equipment and notifying appropriate department or store manager of items in need of repair.
Pharmacy Technician
Walmart
04.2015 - 12.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
Doctor of Pharmacy - Pharmacy
Larkin University
Miami, FL05-2021
Bachelor of Science - Biology
Florida Atlantic University
Boca Raton, FL05-2015
Skills
- Prescription verification
- Drug interactions analysis
- Pharmacy law compliance
- Patient counseling
- Insurance billing
- Patient education
- Vaccination administration
- Teamwork and collaboration
Certification
- Licensed Pharmacist - Ps63701 exp: 09/2025
- BSL certified exp: 06/2027
Timeline
Floater Pharmacist
CVS Healthcare
04.2024 - 03.2025
Staff Pharmacist
Walmart
08.2023 - 04.2024
Floater Pharmacist
Walmart
01.2022 - 08.2023
Grad Intern
Walmart
06.2021 - 12.2021
Community Pharmacy Intern
Walmart
01.2019 - 06.2021
Pharmacy Technician
Walmart
04.2015 - 12.2018
Doctor of Pharmacy - Pharmacy
Larkin University
Bachelor of Science - Biology
Florida Atlantic University
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