Summary
Overview
Work History
Education
Skills
Timeline
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Sun Yim

Miami,FL

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

1
1
year of professional experience

Work History

Omakai Hostess

Omakai
01.2024 - 01.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Benihanas Hostess

Benihana
05.2023 - 07.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Longhorn Hostess

Longhorn Steakhouse
01.2023 - 03.2023
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Kendall Greens
8610 SW 107th Ave, Miami, FL 33173
05.2024

Skills

  • Reservations Management
  • Customer Service
  • Cleaning and Sanitation
  • Patience and empathy
  • Active listening
  • Event Planning
  • Guest Engagement
  • Table Bussing
  • Restroom Servicing
  • Guest Seating
  • Greeting Guests

Timeline

Omakai Hostess

Omakai
01.2024 - 01.2024

Benihanas Hostess

Benihana
05.2023 - 07.2023

Longhorn Hostess

Longhorn Steakhouse
01.2023 - 03.2023

Kendall Greens

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Sun Yim