Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
KNOWLEDGE OF LANGUAGE
Hobbies and Interests
PROFESSIONAL QUALIFICATIONS
employee of the year
Timeline
Generic

Suna Cham

Clearfield,KY

Summary

Dynamic sales and finance professional with a proven track record in driving revenue growth and cultivating strong client relationships. Expertise in team collaboration, strategic planning, and effective negotiation, complemented by a commitment to adaptability in fast-paced environments. Recognized for reliability and fostering a productive team atmosphere while consistently achieving and exceeding targets. Extensive experience in managing financial records, preparing detailed reports, and ensuring compliance, all while maintaining a high level of integrity and dedication to results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Rep.

Diamond Forest Resources
02.2021 - Current
  • Developed and maintained strong relationships with clients to drive customer loyalty.
  • Conducted market research to identify emerging trends and customer needs.
  • Implemented effective sales strategies to exceed quarterly revenue targets consistently.
  • Trained and mentored junior sales staff, improving team performance and productivity.
  • Analyzed sales data to inform strategic decision-making and optimize sales processes.
  • Created tailored presentations for clients, showcasing product benefits and solutions effectively.
  • Resolved client inquiries promptly, ensuring high levels of customer service and retention.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Built relationships with customers and community to promote long term business growth.

Team Member

Taco Bell
08.2022 - 10.2022
  • Oversaw daily operations, ensuring team efficiency and adherence to safety protocols.
  • Implemented best practices for customer service, improving client satisfaction ratings.
  • Fostered a collaborative environment, promoting teamwork and open communication among staff.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Warehouse Worker

Family Dollar
06.2021 - 09.2021
  • Consistently lifted materials weighing as much as 50lb pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Product labeling and running it to the blet for order fulfillment
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Finance Manager

GAM-Engineering Co. Ltd
05.2020 - 11.2020
  • Managed annual budgeting process, ensuring alignment with organizational objectives and financial goals.
  • Developed financial strategies to enhance profitability and support company growth initiatives.
  • Led cross-functional teams to streamline financial reporting processes, improving efficiency and accuracy.
  • Implemented cost control measures that significantly reduced operational expenses without sacrificing quality.
  • Collaborated with senior management to develop long-term financial plans that drive business success.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Increased financial efficiency by streamlining and automating financial reporting processes.
  • Strengthened internal controls through regular audits and adherence to regulatory requirements.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Implemented risk management strategies to protect company assets and minimize losses.
  • Implemented cost-control measures that substantially decreased unnecessary expenditures.
  • Spearheaded annual budgeting process, ensuring alignment with strategic goals and facilitating smoother departmental operations.

Finance Officer

Unique Solutions Co. Ltd
03.2013 - 04.2020
  • Managed financial reporting processes to ensure compliance and accuracy in all transactions.
  • Developed and implemented budgeting strategies to optimize resource allocation and reduce costs.
  • Streamlined invoice processing systems, resulting in timely payments and improved vendor relationships.
  • Mentored junior finance staff, facilitating knowledge transfer and enhancing team performance on projects.
  • Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
  • Coordinated audits with external agencies, ensuring adherence to regulatory standards and internal controls.
  • Streamlined financial processes for increased efficiency and accuracy in reporting.
  • Verified compliance of financial policies and accounting procedures against federal regulations.
  • Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
  • Established strong relationships with key vendors, negotiating favorable terms to benefit the organization''s bottom line.
  • Reduced financial risk by implementing robust internal controls and regular audits.
  • Enhanced internal control systems and procedures to mitigate risk and support opportunities.
  • Ensured compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Developed strategic plans for day-to-day financial operations.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Boosted stakeholder confidence with transparent communication of financial performance and projections.
  • Assisted executive leadership in making informed decisions by providing reliable financial forecasts based on rigorous analyses.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Improved budget planning and forecasting with thorough analysis of historical data and market trends.

Education

High School Diploma -

Saint Joseph’s Senior Secondary School
The Gambia
01.2011

Associate in Accounting -

Management Development Institute
01-2018

Skills

  • Effective team collaboration
  • Rapidly assimilate information
  • Skilled in achieving objectives in high-pressure situations
  • Willingness to improve communication skills
  • Customer service
  • Negotiation tactics
  • Prospecting skills
  • Systems and software expertise

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets. and loan interest tracking sheet .
  • Documented and resolved over charge interest which led to recovering more than half a million dalasis.
  • Supervised team of audit staff members.

Certification

  • West African Examination Council (WAEC) Grade 12
  • Association of Accounting Technician (AAT) Level 2 & 3 and 4
  • Staff of the Year Award 2014
  • Staff of the 2 Quarter (Certificate of Excellent)

KNOWLEDGE OF LANGUAGE

English ……… Very Good
Wolof …………….. Excellent

Hobbies and Interests

Chatting with friends at leisure time, Looking out for new happenings to be always updated, Reading novels

PROFESSIONAL QUALIFICATIONS

  • Association of Accounting Technician (AAT Level 2 & 3 Certificate and Diploma) UK.
  • Currently studying with UNICAF University for (Level 6 Diploma in Accounting and Financial Management ACCA Qualification Level 1&2) equivalent to BSc in Applied Accounting.

employee of the year

won staff of the year by recovering the company half a million dalasis that was being charges by the bank for 4 years before i joined the system.

the spreadsheet i develop to track interest charges discovered the issues.


also won staff of the quarter the following year by implement an internal audit team .



Timeline

Team Member

Taco Bell
08.2022 - 10.2022

Warehouse Worker

Family Dollar
06.2021 - 09.2021

Sales Rep.

Diamond Forest Resources
02.2021 - Current

Finance Manager

GAM-Engineering Co. Ltd
05.2020 - 11.2020

Finance Officer

Unique Solutions Co. Ltd
03.2013 - 04.2020

High School Diploma -

Saint Joseph’s Senior Secondary School

Associate in Accounting -

Management Development Institute

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