Sunayana Desai

Cashier

Giant Food Stores

Frederick, MD

07.2023 - 10.2024

Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.