Sundarapandian Duraipandian
Seattle,WA
Summary
Hardworking Quality Assurance Manager with extensive knowledge of [Product] inspections to multitask effectively. Skilled at managing long-term quality goals and day-to-day organization. Successful at forecasting market trends and financial needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Amazon
10.2021 - Current
- Conducted risk assessments to identify and mitigate potential quality issues.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Quality Assurance Engineer
Amazon
07.2016 - 09.2021
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Incorporated delivery requirements into planning of testing schedules.
Quality Assurance Engineer
Cisco Systems, Inc.
04.2012 - 07.2016
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Incorporated delivery requirements into planning of testing schedules.
- Developed and maintained defect databases for known issues.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
Assistant Systems Engineer
Tata Consultancy Services
07.2011 - 04.2012
- Created system design models and specifications to support system programmers and development teams.
- Participated in system development life cycle from requirements analysis through system implementation.
- Proactively addressed potential system issues by conducting regular reviews of log files and taking corrective action when necessary.
- Delivered helpdesk service and support to customers.
Education
Bachelor of Engineering - Computer Science
Madras Institute of Technology
Chennai04.2011
Skills
- Quality assurance background
- Employee Recruitment
- Test management
- Test Planning
- [Software] expert
Certification
- Certified Cloud Practioner - AWS
Timeline
Quality Assurance Manager
Amazon
10.2021 - Current
Quality Assurance Engineer
Amazon
07.2016 - 09.2021
Quality Assurance Engineer
Cisco Systems, Inc.
04.2012 - 07.2016
Assistant Systems Engineer
Tata Consultancy Services
07.2011 - 04.2012
Bachelor of Engineering - Computer Science
Madras Institute of Technology