Sundas Shafiq
Peachtree Corners,GA
Summary
A versatile and dedicated professional with a diverse skill set and extensive experience across various fields, including cybersecurity, customer service, education, insurance, and healthcare. I am a Google-certified Cybersecurity professional with a solid understanding of risk management, network security, and data protection. In addition, I have honed my leadership skills as a Shift Manager, overseeing team operations and ensuring high standards of customer service. My experience as a Front Desk Officer and Cashier has developed my excellent communication, organization, and problem-solving abilities, while maintaining a strong focus on customer satisfaction.
I have also worked as a Teacher, fostering knowledge in students and contributing to their academic growth. As an Insurance Agent, I assisted clients in understanding their needs and provided tailored solutions. Additionally, I have hands-on experience as a Clinical Assistant, working closely with medical professionals to ensure smooth patient care operations.
With my ability to adapt to various industries and roles, I bring a well-rounded perspective, a commitment to continuous learning, and a proven track record of exceeding expectations.
Overview
2025
2025
years of professional experience
Work History
Cashier
Goodwill
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register to record transactions accurately and efficiently.
Sales Associate
BIMA(INSURANCE COMPANY)
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Front Office Receptionist/ADMINSTRATTOR
BRAKLEY LEARNING
- Skilled in scheduling appointments, managing calendars, and coordinating office events
- Proficient in handling front desk operations, greeting guests, and managing incoming calls
- Experienced in maintaining accurate records, organizing files, and handling confidential information
Elementary School Teacher
- Managed classroom behavior and created a positive and inclusive learning environment
- Developed and implemented creative lesson plans tailored to meet individual learning needs
- Taught core subjects of math, science, technology, and history.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
Shift Manager
Salata
01.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and mentored new employees to maximize team performance.
Clinic Administrator
MY PAIN CLINIC
10.2023 - 01.2024
- Implemented and maintained electronic medical records system, improving record-keeping accuracy and accessibility
- Provided administrative support by maintaining complete patient documents.
- Coordinated patient care services with staff, physicians, patients, and other practice departments.
Education
Secondary School -
GOVT,MODEL HIGH SCHOOL
Cyber Security
Coursera
HSSC - ICS(INTERMEDIATE COMPUTER SCIENCE
BOARD OF INTERMEDIATE
01.2016
Skills
- Time Management
- Communication
- Problem Solving
- Customer Service
- Friendliness
- Work Ethic
- Customer service
- Teamwork and collaboration
- Time management
- Money handling
- Order taking
- Cash register operation
- Risk assessment
- Security auditing
- Security protocols
- Information security policies
Personal Information
Date of Birth: 10/11/00
Certificationscourses
Speech / Essay Writing, Pakistan Girl Guides,google certified cyber security analysts
Timeline
Shift Manager
Salata
01.2024 - Current
Clinic Administrator
MY PAIN CLINIC
10.2023 - 01.2024
Cashier
Goodwill
Sales Associate
BIMA(INSURANCE COMPANY)
Front Office Receptionist/ADMINSTRATTOR
BRAKLEY LEARNING
Elementary School Teacher
Secondary School -
GOVT,MODEL HIGH SCHOOL
Cyber Security
Coursera
HSSC - ICS(INTERMEDIATE COMPUTER SCIENCE
BOARD OF INTERMEDIATE
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