Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Experience
Assistant Manager
07.2021 - Current
Effectively clean up storefront, displays and aisles
Completed regular inventory counts to verify stock levels, address discrepancies and
forecast future needs
Executed merchandising checkout area to maximize impulse sales
Generated repeat business through exceptional customer service and responded to
customer concerns with friendly and knowledgeable service.
Cashier
Smart and Final
01.2020 - 06.2021
Checked identification for proof-of-age for alcohol and tobacco sales
Restocked and organized merchandise in front lanes
Greeted customers
Operated cash register for cash, check and credit card transactions with excellent
accuracy levels.
Copy and Print Associate
Staples
04.2019 - 11.2019
Operated copiers and printers
Trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch
techniques to complete customer job requests
Created customized options and solutions to meet customer unique copy and printing
needs
Incorporated selling skills and product and service knowledge to meet customer needs
Answered phone calls to provide prompt and courteous answers to questions and
encourage customer store visits.
Assistant Manager
Dollar Tree
09.2018 - 08.2019
Replenish stock
Solved problems timely and effectively, ensuring customer satisfaction
Monitored cash intake and deposit records, increasing accuracy and reducing
discrepancies
Strengthened merchandising and promotional strategies to drive customer engagement
and boost sales.
Copy Center Associate
Office Depot
01.2012 - 05.2013
Provided mounting and laminating support to preserve and protect documents and photos
Completed complex customer orders accurately and within quoted timeframe.
Language Lab Student Worker
West L.A. College
09.2007 - 06.2011
Greeted customers and guests warmly and offered immediate assistance
Helped with administrative support by coordinating files and sorting mail
Collected information for staff and entered computer system
Performed general housekeeping and cleaning tasks.
Education
MA - Organization Project Management
Ashford University
San Diego, CA
BA - Healthcare Administration
Ashford University
San Diego, CA
Skills
Sales Customer Service
Training Microsoft Office
Merchandising ` Security Guard Card
Time management Employee Coaching and Monitoring
Team Leadership
Customer Relationship Management
Certification
Cybersecurity Training - Continuing certificate program.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group