Summary
Overview
Work History
Education
Skills
Strengths Trainings
Timeline
Generic

SUNDAYMAH VERDIER

Ewing,New Jersey

Summary

Multi-talented, approachable professional with an excellent reputation for efficient conflict management, proactive leadership, and driving overall operational improvements. Motivated to learn, lead, and excel.

Overview

12
12
years of professional experience

Work History

COURT SERVICES SUPERVISOR 2

New Jersey Judiciary
01.2022 - Current
  • Hired, supervised, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completion of performance advisory reviews, yearly expectations, and monthly team meetings
  • Increased NJKIDS Federal IV-D compliance from 35% to 100% between 2022 and 2023 by implementing weekly reviews, division-wide training, and new tracking methodologies
  • Processing of incoming and outgoing change of venue requests and orders
  • Monthly tracking and review of the out of state registration report to reduce and maintain backlog
  • Review, track, and reconcile the FD and FM monthly filing fee report in collaboration with the finance division


MENTAL HEALTH SPECIALIST II

Rutgers UBHC: New Jersey Suicide Prevention Hopeline
12.2019 - Current
  • Receives requests for service in high-volume call center, undertakes review of the service needs of the caller, and responds by offering support, recommendations to community resources and completion of appropriate referrals and dispositions
  • Documents assessments, interventions, and interactions with callers in a timely manner and in accordance with established policies
  • Effective crisis management and linkage to emergency personnel and community resources

PROBATION OFFICER

Mercer County Family Division
09.2014 - 01.2022
  • Processing of applications and facilitation of consent conferences for matters related to custody, parenting time, and child support
  • Completion of prompt and thorough court-ordered home and social investigations
  • Provided law enforcement with detention determinations and facilitated juvenile detention hearings in accordance with the Juvenile Detention Alternative Initiative
  • Mediation of small claims and landlord tenant settlement conferences with the preparation of corresponding court orders
  • Supervised Parenting Time Program Coordinator which included recommendations and implementation of improved operating policies, procedures, and administrative practices
  • Budgeting and management of federal access and fairness grant
  • Supervised minor children and parents for in-house supervised visitation program weekly and composed status reports and recommendations for review hearings
  • Training and management of all supervised parenting time staff and facilitators to ensure compliance with applicable and approved standards.

RESIDENTIAL SENIOR COUNSELOR

SERV Behavioral Health System, Inc.
06.2013 - 09.2014
  • Established, developed, and supervised efficient and dependable team of six residential counselors by delivering ongoing coaching, motivation, and fostering career advancement
  • Strategized to improve resident care and satisfaction through participation in weekly meetings directors to advocate for resident needs and policy development
  • Responsible for county-wide training and implementation of Kronos workforce management system
  • Monthly site inspections, auditing, and submission of recommendations.

RESIDENTIAL COUNSELOR

SERV Behavioral Health System, Inc.
06.2012 - 06.2013
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills
  • Assisted residents in adhering to treatment plans by setting up medical appointments, coordinating services, and providing emotional support
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics
  • Maintained client diagnostic records, incident reports and progress notes.

CO-OCCURRING COUNSELOR

NorthEast Treatment Centers
07.2011 - 05.2012
  • Provided comprehensive case management services, including creating treatment plans and connecting clients to appropriate resources
  • Developed individual treatment goals based on history and diagnosis for caseload of 60+ clients
  • Developed goal-oriented psycho-educational and activity therapy groups, for 12 to 19 clients, to improve clients' level of functioning
  • Solely responsible for enrollment of 75+ clients in grant-funded Access to Recovery program, providing housing vouchers, parenting, and GED classes.

Education

Bachelor of Arts - Psychology | Sociology

Rutgers, The State University of New Jersey
Newark, NJ
05.2011

Skills

  • Case management
  • Policy implementation
  • Performance evaluation
  • Budget management

Strengths Trainings

  • Crisis Intervention
  • Training and Development
  • Leadership
  • Operational Improvement
  • Mediation and Conciliation
  • Civil Core Curriculum

Timeline

COURT SERVICES SUPERVISOR 2

New Jersey Judiciary
01.2022 - Current

MENTAL HEALTH SPECIALIST II

Rutgers UBHC: New Jersey Suicide Prevention Hopeline
12.2019 - Current

PROBATION OFFICER

Mercer County Family Division
09.2014 - 01.2022

RESIDENTIAL SENIOR COUNSELOR

SERV Behavioral Health System, Inc.
06.2013 - 09.2014

RESIDENTIAL COUNSELOR

SERV Behavioral Health System, Inc.
06.2012 - 06.2013

CO-OCCURRING COUNSELOR

NorthEast Treatment Centers
07.2011 - 05.2012

Bachelor of Arts - Psychology | Sociology

Rutgers, The State University of New Jersey

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SUNDAYMAH VERDIER