Sundie PAULEY
Supervisor/Analyst
Seattle,WA
Summary
Administrative Executive who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
15
15
years of professional experience
Work History
Supervisor Records Examiner Analyst
Forfeiture Support Associates
08.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Records Examiner Analyst
Wits Solutions/Subcontractor of FSA
09.2019 - 07.2021
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Developed strong relationships with internal and external stakeholders, fostering open communication and collaboration.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
Records Examiner/Analyst
Forfeiture Support Associates
05.2017 - 08.2019
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Developed strong relationships with internal and external stakeholders, fostering open communication and collaboration.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Collaborated with team members to develop best practices for reviewing asset seizure entries and maintaining accuracy.
- Analyzed information gathered from investigations and reported findings.
Training Coordinator
Kelly Temporary Services
01.2016 - 08.2016
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
Education
Bachelor of Science - Business Administration
University Of Phoenix
2014
Skills
- Staff management
- Training and mentoring
- Customer service
- Attention to detail
- MS Office experience
- Data analytics
- Verbal and written communication
Timeline
Supervisor Records Examiner Analyst
Forfeiture Support Associates
08.2021 - Current
Records Examiner Analyst
Wits Solutions/Subcontractor of FSA
09.2019 - 07.2021
Records Examiner/Analyst
Forfeiture Support Associates
05.2017 - 08.2019
Training Coordinator
Kelly Temporary Services
01.2016 - 08.2016
Bachelor of Science - Business Administration
University Of Phoenix
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