Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
Accomplishments
Work Preference
Interests
Quote
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Sundra Jones

Sundra Jones

Management and Educator
Clarksdale,Mississippi

Summary

Excellent presentation, negotiation, and communication skills make me an effective leader, educator, and team builder. Leadership style includes a commitment to student learning, demonstrating integrity, and completing tasks accurately. Excellent interpersonal, organizational and time management abilities. An individual who is productive when working independently and exercising appropriate judgment. For more than 11 years, I have worked in the billing and medical coding industries. Served as a mentor to several students in the Billing and Coding Program. I am a hardworking package handler with a couple of years of experience. Well-equipped for loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Hardworking team members skilled at safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable, and dedicated to teamwork. Maintaining and repairing equipment with good maintenance and repair skills.

Overview

14
14
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Ground Package Handler

Fed Ex Ground
Olive Branch, MS
11.2021 - 02.2023
  • Shipping and Receiving Packages
  • Scanning in System all Packages
  • Loaded products weighing up to 80-100 pounds onto trailers for delivery
  • Processed 100-150 packages per minute
  • Moved freight, stock, and other materials to and from storage and production areas and loading docks
  • Sorted cargo before loading and unloading
  • Adhered to all requirements and regulations for interstate HAZMAT carriers
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards
  • Reported all equipment failures and malfunctions to the supervisor
  • Stocked, staged, and transported goods
  • Loaded and unloaded cargo
  • Tracked time spent on assignments each day for productivity reporting
  • Reported all equipment failures and malfunctions to the supervisor
  • Prepared pallets of boxes for easy transportation between customer and storage locations
  • Loaded package containers onto forklifts and transported them into packaging areas.
  • Followed verbal and written instructions to move correctly and ship products
  • Used hand-held scanners and physical logs to track item movements accurately
  • Assembled, sealed, and loaded packages into the correct trucks
  • Removed jams and unblocked the conveyor system to maintain the flow of goods
  • Loaded package containers onto forklifts and transported them into packaging areas
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Proved successful working within tight deadlines and a fast-paced environment
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Shift Leader / /

ABB
10.2021 - 11.2021
  • Assists production supervisors in allocating, coordinating, and overseeing shift order and work plan execution within production lines during shifts
  • Provides regular feedback and makes recommendations to management regarding issues within production line
  • Including production line organization, shifting priorities, and possible critical situations
  • Ensures that operators have the materials necessary to complete tasks
  • Assists in training and cross-training of team members
  • Helps management implement staff movements in case of vacations, illnesses, machine outages, or shifting priorities
  • This includes backfilling for team members
  • Serves as a leader for shift and works to establish a collaborative environment and resolution of technical/quality problems and logistics issues
  • Reinforces focus on volume, efficiency, and on-time delivery
  • Ensures the shift operation is run in compliance with health & safety policies and guidelines
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Graduate Student Pursing Degrees in Business Management.

Western Governors University
01.2019 - 12.2020
    • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories
    • Gathered, organized, and input information into a digital database
    • Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs
    • Managed costs and quality
    • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
    • Supported the creation of detailed, technical financial models to value potential acquisition targets
    • Generated reports detailing findings and recommendations.
    • Identified issues, analyzed information, and provided solutions to problems.
    • Identified issues, analyzed information, and provided solutions to problems
    • Exercised leadership capabilities by successfully motivating and inspiring others
    • Developed strong communication and organizational skills through working on group projects
    • Delivered services to customer locations within specific timeframes
    • Paid attention to detail while completing assignments
    • Self-motivated, with a strong sense of personal responsibility
    • Organized and detail-oriented with a strong work ethic
    • Learned and adapted quickly to new technology and software applications
    • Passionate about learning and committed to continual improvement
    • Demonstrated respect, friendliness, and willingness to help wherever needed
    • Strengthened communication skills through regular interactions with others
    • Gained extensive knowledge in data entry, analysis, and reporting
    • Skilled at working independently and collaboratively in a team environment
    • Proven ability to learn quickly and adapt to new situations
    • Demonstrated respect, friendliness and willingness to help wherever needed

Professional Billing Instructor

Virginia College In Jackson
09.2018 - 12.2018
    • Observed recreational users to detect safety concerns and prevent ongoing violations
    • Maintained rescue equipment by conducting inspections and completing basic repairs
    • Instructed the depth and scope of class materials outlined in the syllabus and catalog and related the instruction to careers and employer expectations.
    • Developed the syllabus for each course assigned based on accredited and department criteria
    • The syllabus is to include learning objectives expressed in behavioral terms.
    • Distributed the syllabus to the Academic Dean, the Program Director
    • Implemented evaluation for outcomes assessment and achieved established results while maintaining college standards of student satisfaction.
    • Exercised leadership capabilities by successfully motivating and inspiring others
    • Worked effectively in fast-paced environments
    • Self-motivated, with a strong sense of personal responsibility
    • Used critical thinking to break down problems, evaluate solutions and make decisions
    • Strengthened communication skills through regular interactions with others
    • Paid attention to detail while completing assignments
    • Cultivated interpersonal skills by building positive relationships with others
    • Excellent communication skills, both verbal and written

Assistant Front Office Manager

Tatum Medical Clinic
03.2017 - 11.2017
  • Acted as point of contact for vendor collaboration for contracted services
  • Implemented new training programs for administrative personnel on office operations and the latest technologies
  • Addressed and corrected issues by providing exceptional support and working with the manager to handle advanced concerns
  • Interacted with customers by phone, email or in person to provide information
  • Delivered clerical support by addressing a range of routine and special requirements
  • Enhanced revenue and gross profits by eliminating waste and maximizing customer satisfaction
  • Completed monthly and quarterly reports for senior management.
  • Provided clerical support, addressing routine, and special requirements

Certified Medical Coder

Parkland Memorial Hospital
06.2014 - 10.2014
  • Verified, coded, and added modifiers to diagnoses
  • Maintained updated knowledge of coding requirements through continuing education and certification renewal
  • Coded Observations and Inpatient Professional Services at an average rate per hour
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures
  • Reviewed medical records to select appropriate coding sequences
  • Correctly coded and billed medical claims for various hospital and nursing facilities
  • Performed billing and coding procedures for an ambulance, emergency room, inpatient, and outpatient services
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
  • Reviewed, analyzed, and managed to code of diagnostic and treatment procedures contained in outpatient medical records
  • Scanned and filed medical records in alphabetical order to maintain an organized and up-to-date filing system
  • Initiated, performed, and documented quarterly coding audits for physicians.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided
  • Verified, coded, and added modifiers to diagnoses
  • Maintained updated knowledge of coding requirements through continuing education and certification renewal
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
  • Reviewed, analyzed, and managed to code of diagnostic and treatment procedures contained in outpatient medical records
  • Reviewed patient charts better to understand health histories, diagnoses, and treatments.
  • Resourcefully used various coding books, procedure manuals, and online encoders.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services
  • Resourcefully used various coding books, procedure manuals, and online encoders.

Senior Medical Coder AP & Molecular

Caris Life Sciences
03.2009 - 10.2013
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
  • Reviewed patient charts better to understand health histories, diagnoses, and treatments.
  • Performed billing and coding procedures for ambulance, emergency room, inpatient and outpatient services
  • Initiated, performed, and documented quarterly coding audits for physicians
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
  • Performed coding of Molecular and Hematology to process invoices for insurance payments
  • Educated billing staff and pathologists on the accurate coding process
  • Ensured coding and reimbursement payments were within state compliance to pass prospective audits
  • Passionate about learning and committed to continual improvement
  • Demonstrated respect, friendliness, and willingness to help wherever needed

Education

Certification of Human Resource Management - Human Resource Management

Walden University
Minneapolis, MN
06.2022 - 05.2023

MBA - Business Management

Western Governors University
Salt Lake City, UT
01.2020 - 12.2020

Bachelor of Science - Libal Arts And General Studies

Delta State University
Cleveland, MS
01.2019 - 08.2019

Skills

  • Attention to Detail
  • Supervisory Skills: Motivating & Assessing Employees General Management Skills
  • Technical Support: Customer Situations
  • Written Communication
  • Organizational Skills
  • Scheduling Skills
  • Communication
  • Leadership
  • Quality Assurance
  • ISO 13485
  • OSHA Compliant
  • Order picking and processing
  • Product packing
  • Material stacking
  • OSHA compliant
  • Team Leadership
  • Project Management
  • Customer Relationship Management
  • Supply Chain Management
  • Performance Tracking and Evaluations
  • Strategic Planning
  • Human Resource Management
  • Manufacturing Processes

Timeline

Certification of Human Resource Management - Human Resource Management

Walden University
06.2022 - 05.2023

Ground Package Handler

Fed Ex Ground
11.2021 - 02.2023

Shift Leader / /

ABB
10.2021 - 11.2021

MBA - Business Management

Western Governors University
01.2020 - 12.2020

Bachelor of Science - Libal Arts And General Studies

Delta State University
01.2019 - 08.2019

Western Governors University
01.2019 - 12.2020

Professional Billing Instructor

Virginia College In Jackson
09.2018 - 12.2018

Assistant Front Office Manager

Tatum Medical Clinic
03.2017 - 11.2017

Certified Medical Coder

Parkland Memorial Hospital
06.2014 - 10.2014

Senior Medical Coder AP & Molecular

Caris Life Sciences
03.2009 - 10.2013

Certification

  • Human Resource Mangement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

I completed Graduate School later in life.

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Company CultureHealthcare benefitsWork-life balance

Interests

Logistics and Shipping and Receiving

Quote

The way to get started is to quit talking and begin doing.
Walt Disney
Sundra JonesManagement and Educator