Summary
Overview
Work History
Education
Skills
Certifications And Achievements
Timeline
Generic

Suneetha Kanchana

Summary

Results-driven software testing professional with 14 years of experience across diverse domains, including conversational AI, GCP cloud, and e-commerce. Expertise in designing and executing comprehensive test plans that enhance the quality and performance of chatbots and virtual assistants. Committed to utilizing innovative testing methodologies to elevate user experiences.

Overview

18
18
years of professional experience

Work History

QA Lead Engineer

Google - EPAM USA
03.2018 - Current
  • Created and implemented detailed test plans, cases, and scripts for diverse conversational flows in the Google Help Guide Chatbot.
  • Led the testing efforts for chatbot functionality across multiple Google products, including Google Play, Google Ads, and Google Pay.
  • Collaborated closely with developers, product managers, and designers to ensure the quality and usability of the conversational AI system.
  • Managed QA Engineering team focused on feature testing for Google Cloud Platform.
  • Pioneered adopting a multi-platform testing approach that guaranteed a seamless user experience across all device types.
  • Served as primary contact for certifying builds before release to production in App Maker, App Script, and G Suite Marketplace.
  • Conducted comprehensive testing phases including functional, system-level, and exploratory processes for mobile platforms.
  • Authored detailed test reports that influenced key product design decisions.
  • Identified areas of improvement in existing test processes and procedures to increase the efficiency and accuracy of the tests performed.
  • Configured multiple browsers for cross-browser compatibility testing.
  • Analyzed requirements specifications to develop detailed test plans and strategies for automation testing activities.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Collaborated with developers to troubleshoot any issues encountered during test execution.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Performed exploratory testing on newly released versions of software products before they go live in production environment.
  • Developed automated test scripts for regression and functional testing using Selenium WebDriver.

Senior Software Engineer

Seagate Tech Inc.
Bangalore, India
10.2015 - 01.2016
  • Created, maintained and executed automation scripts for regression testing of web applications.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Managed, troubleshot and improved automation programs.
  • Completed unit and regression tests on software and individual modules.
  • Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Designed and implemented automated testing frameworks with open source tools like Selenium WebDriver, TestNG, Maven and Jenkins.
  • Provided technical guidance to junior team members on best practices related to automation testing process.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.

Principal Software Engineer

Tesco Hindustan Pvt Ltd.
Bangalore, India
02.2013 - 10.2015
  • Facilitated implementation of Test-Driven Development methodology to enhance early defect identification.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Utilized various tools such as Selenium Webdriver, JIRA and Jenkins for automating test cases.
  • Created detailed reports on the progress of each project phase including bug tracking and resolution status.
  • Simulated software production environments to allow for enhanced testing.
  • Implemented continuous integration techniques within the QA team resulting in improved productivity.
  • Conducted root cause analysis of issues.
  • Executed web services API calls through Postman and SoapUI to validate data integrity between systems.
  • Provided critical perspectives in recurring product meetings to drive improvement of user interactions.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Conducted reviews of test cases with stakeholders to ensure accuracy and completeness.

Associate

Cognizant Technologies
Bangalore, India
10.2010 - 02.2013
  • Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.
  • Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
  • Developed and executed test cases to ensure software functionality, reliability and performance.
  • Conducted manual tests on multiple platforms including web-based applications, mobile devices and desktop computers.
  • Developed SQL queries to analyze data integrity across various databases.
  • Participated in peer reviews of test plans, scripts, data sets and other related documentation.
  • Designed automation frameworks using VSTS /QTP tools.
  • Created automated tests for regression testing of all new features.

Quality Analyst

Arctern Solutions
Bangalore, India
01.2010 - 10.2010
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Collaborated with cross-functional teams to develop and implement process improvements.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Software Engineer

Microsoft - HCL Technologies
Hyderabad, India
04.2007 - 01.2010
  • Tracked and recorded about 30 significant errors per month, contributing to the robustness of release versions.
  • Designed and executed comprehensive test plans to identify software vulnerabilities and bugs.
  • Collaborated with UI/UX designers to improve software usability and user experience.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Coordinated testing and validation procedures through the software development lifecycle.
  • Performed integration, system, regression, compatibility, security, and smoke testing.

Education

Bachelor of Technology (B.Tech) -

JNTU
Hyderabad

Skills

Testing Areas: Conventional AI testing, mobile testing, accessibility testing, cloud platform testing

Programming Languages: Java, SQL, C#

Frameworks and methodologies: Agile, Scrum, Waterfall

Domains: Chat Bot, E-commerce, cloud platform, SAP NetWeaver

Cloud Platforms: Google Cloud (GCP)

Testing frameworks: Selenium, JUnit, TestNG, Postman, Rest Assured, QTP

Operating Systems and Software: Linux, Windows, Mac OS, and MS Office Suite

CI/CID & other Tools: GitHub, VSTS, VoiceOver, ChromeVox, NVDA, JAWS, simulators

Certifications And Achievements

  • Tesco Retail Certification
  • Microsoft .NET Framework 2.0 – Web-based Client Development – 528
  • Received Connected Recognition Award multiple times from senior management and Clients.
  • EDGE Certificate from CMC

Timeline

QA Lead Engineer

Google - EPAM USA
03.2018 - Current

Senior Software Engineer

Seagate Tech Inc.
10.2015 - 01.2016

Principal Software Engineer

Tesco Hindustan Pvt Ltd.
02.2013 - 10.2015

Associate

Cognizant Technologies
10.2010 - 02.2013

Quality Analyst

Arctern Solutions
01.2010 - 10.2010

Software Engineer

Microsoft - HCL Technologies
04.2007 - 01.2010

Bachelor of Technology (B.Tech) -

JNTU

Similar Profiles

CREATE PROFILE
Suneetha Kanchana