Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suneetha Ravipudi

Austin,USA

Summary

Almost 14 years of diversified experience in Software Development and Testing in mortgage and health care industry. Significant experience writing Test Plans, Test Cases, and Test Documentation. Over 11 years of automation testing experience using Selenium-Java/C#, Cucumber-Gherkin, Specflow, POSTMAN, SOAPUI, QTP, Jenkins, TeamCity, SauceLabs, TFS, Azure, Appium Improved the QA process by bringing in the internal AI tool integration in QA use cases like test plan, building locators for new features pull request, accessibility testing, Managed 4 teams comprising 8 QA resources, where I was responsible for hiring, mentoring, career development, and conflict and significantly improved the QA process across manual testing, automation, and AI integration. Worked on different Programs/Projects like Ring Intercom, Alexa Routines, Device Launches includes doorbells/cameras, Search Party Dog, Ring Business. Developed the API framework using HTTP Client and Rest Assure services for API automation testing. Developed and improved the existing framework, added custom reporting feature. Brought in the TFS/Azure continuous integration process for monthly scheduled releases. Good experience on setting up and Scheduling the builds in TFS/AZURE, JENKINS to run the automation regression suite during the deployments. Extensive experience testing Web based applications. Good Experience in performance testing using JMeter and BlazeMeter Good Knowledge on Python language. Excellent understanding of Software Development Life Cycle (SDLC) and importance of QA in Development/ Enhancement and Maintenance of software applications. Strong knowledge/experience on Agile Methodology & Waterfall methodology. Extensive experience in conducting different kinds of tests such as UAT, Regression, Functional, System testing. Good Knowledge on developing, maintaining Automated VB Scripts using QTP 9.2,10.0,11.0 Strong experience in Test Management using TFS, AZURE, Microsoft Test Management, JIRA, ALM/ Quality Center / Bugzilla, RALLY Strong experience in SOAP & REST services and using REST clients (DHC, POSTMAN). Knowledge of various programming languages C/C++, C#, Python, Java, Servlets, JSP, HTML, XML, CSS and Liferay Portal. Strong experience in databases testing like SQL Server, My SQL, Oracle, Mongo DB, DB Visualizer. Technical test lead for QA team to plan, design and automate the test scenarios for multiple projects Strong analytical experience in developing user interface, functional specifications, and application rules based on specific requirements. Expertise in Windows 9x/NT/2000/XP, Putty, Microsoft Office Suite-Word, Excel, PowerPoint. Actively participated in the walk-through meetings by understanding the client needs and adhering to the quality of the application and its processes. Excellent Communication, Interpersonal, Documentation, Organizational, and Team Player skills with the ability to adapt to a new environment and meet stringent deadlines. Good Knowledge on Microsoft Flows, Microsoft Powerapps Developed a mini-Mobile portal using Microsoft Powerapps and Flows

[Job Title] with successful career record in promoting and implementing quality management systems within [Industry]. Skilled in working with project quality teams and manufacturing quality control staff to produce best-in-industry [Product or Service]. Thorough understanding of QSR and ISO regulatory requirements.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Quality Assurance Engineer II(L5)

AMAZON INC.
05.2022 - Current
  • As a QA lead, worked on different Programs/Projects like Ring Intercom, Alexa Routines, Device Launches includes doorbells/cameras, Search Party Dog, Ring Business.
  • As a QAM, I managed 4 teams comprising 8 QA resources, where I was responsible for hiring, mentoring, career development, and conflict and significantly improved the QA process across manual testing, automation, and AI integration.
  • I have contributed to AI improvements that assist QA teams with day-to-day activities, including creating test plans, identifying automation locators using pull requests for new features, and conducting accessibility testing.
  • As a Mobile QA lead, primary responsibility is to develop and maintain robust automated test scripts and frameworks, ensuring the comprehensive validation of software functionality, performance, and reliability.
  • Collaborating closely with development teams, identifying opportunities for test automation integration throughout the software development lifecycle.
  • Facilitating the seamless incorporation of automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.
  • Analyze test results, report defects, and provide detailed information to support developers in troubleshooting and resolution.
  • Collaborate closely with engineers and business owners throughout the development and testing lifecycle, including requirements gathering and design analysis.
  • Lead test cases automation for Ring applications, focusing on UI, API, or mobile automation. Use Java, open-source, and Amazon tools to support functional, regression, and performance testing.
  • Identify & drive test automation opportunities to continuously improve the test automat as part of the CICD pipelines.
  • Develop test plans and test cases and effectively execute them across all functional and UI areas of our products.
  • Analyze and interpret testing results, aid in troubleshooting and resolution, and advocate for quality in every phase of the development process.
  • Environment: TestRail, JIRA, Confluence, Appium, Appium inspector, Selenium, Java, Jenkins, Charles, Android Studio, xcode, Simulators, IntelliJ, Zoom, slack, AI – Amazon Q, Kiro

QA Principal (Senior QA Analyst)

UCare
06.2017 - 05.2022
  • The goal of this program is to get, through third party products, a new common customer experience platform for the member portal, provider portal, broker portal, web content management system (web CMS) and public website that will help to achieve our digital strategy objectives.
  • It is also to improve our data quality with the building and use of an ODS (Operational Data Store) layer as unique source of data that will feed the new platform and respective portals, ODS layer that will as well gather and manage the information from these new portals (two ways). Finally, to align the data between the digital platform and internal applications such as FUSE, CRM, AMISYS using optional integration methods: ETL (Extract Transform Load batch processing between applications and the ODS layer), APIs (Application Programming Interface between applications and the EBS Enterprise Service Bus).
  • Environment: ATDD, Selenium C#, CI, Visual Studio, SharePoint, TFS, MTM Agile, Specflow-C#, SOAPUI, MS Office tools, Windows 10 OS, SQL Server, Oracle, JIRA, AZURE, BlazeMeter/JMeter

Senior SDET (Software Development Engineer in Test)

Optum Health
07.2016 - 06.2017
  • The main function of the project is to assist membership enrollment and claims processing for the providers. This application would give perspective members a platform to enroll and manage their profile while on the other hand assist to confirm coverage, file a customer's claim and check the status of the customer's claim.
  • Optum Inc. is a leading information and technology-enabled health services business. The company is dedicated to make the health system work better for everyone.
  • Environment: Agile, Rally, Cucumber-Java with selenium web-driver, Jenkins, Sauce-Labs, ALM, JBOSS, GIT, ATDD, Maven, SOAPUI, CI/CD

QA Automation

RedBrick Health/Virgin Pulse
11.2014 - 07.2016
  • Develops and maintains a current and thorough understanding of existing system design, architecture, and business logic.
  • Works with affected Business and user areas to develop and document detailed suites of tests for complex software programs and systems.
  • Provides project management with software testing effort estimates for project planning and scheduling purposes.
  • Maintains documentation of test case development and execution according to established project practices.
  • Thoroughly analyzes test execution results to ensure that the work products comply with approved design and documented requirements.
  • Reports all defects discovered using defined defect reporting processes
  • Actively participates in requirements and design reviews, release readiness reviews and other inspections.
  • Participates in the coordination and monitoring of software development activities including all related meetings, walkthroughs, technical reviews, testing, and problem resolution.
  • Assists in the gathering and analyzing of testing metrics and suggests process improvements to improve the software development and testing processes including performance testing and monitoring.
  • Develop new automation scripts including API automation and UI automation.
  • Test case and test scenario writing both manual and automation
  • Defines, creates, and maintains test data as needed
  • Understanding of data quality principles and practices
  • Knowledge of services, web technologies and n-tier browser-based applications
  • Experience with and thorough understanding of formal defect management processes
  • Demonstrated expertise troubleshooting complex, distributed software applications
  • Ability to work well with other teams to resolve issues and defects
  • Excellent communication and interpersonal skills
  • Environment: Agile, SOAPUI, Cucumber-Gherkin Ruby automation, JIRA, selenium, GIT, RubyMine, TeamCity, CI/CD, MongoDB

UAT Lead Coordinator

Wells Fargo Home Mortgage
04.2013 - 10.2014
  • Serving as the User Acceptance Testing (UAT) Lead for BCS Removal and HAMP Removal tool programs.
  • Coordinate the test strategy and plan with project managers and others.
  • Developed test plan, scenarios and test scripts to validate accuracy and quality of code.
  • Initiate the specification, preparation, implementation and execution of tests, monitor the test results and check the exit criteria.
  • In part of UAT process, worked on loan conditioning and also on reserving the loan numbers and requested to freeze the loan numbers for P2 refresh.
  • Secured testers from the Operations teams.
  • Conducted kick-off meeting.
  • Managed the UAT testing process.
  • Triage, logged and resolved defects.
  • Obtained business sign-off for deployment.
  • Attended and participated in the production deployment call.
  • Interacted with Development, System Admins, Team manager, Team Members to resolve the issues expediently.
  • Worked on MSP tool, that involves running through the BCS remove tool, loan conditioning, verifying write backs on various screens.
  • Worked on different aspects in ALM like parameters, test configurations, call to test.
  • Worked on letter content validation scenarios on different environments like Trancentra, LIV (Loan Image Viewer).
  • Worked on Microsoft Visio to build Process flows for various applications in the project.
  • Environment: MSP (Mortage Service platform), ALM (Quality Center), Loan Image Viewer, Trancentra, Microsoft Visio

Assistant Systems Engineer

Tata Consultancy Services
03.2011 - 06.2012
  • Application Development & Maintenance
  • Developed web based applications using Java, Servlets, JSP, Oracle, HTML,CSS and Liferay Portal.
  • Understanding the Business Requirement Specifications, Functionality and Scope of the Application.
  • Developed Portal Using Liferay.
  • Customizing the Portal as per the requirement.
  • Created Themes, Layouts, Hooks, Web Content Display's in Liferay with Css, js and Jquery.
  • Developed Custom Portlets in liferay using Jsp and servlets and MYSQL.
  • Worked on QTP tool to develop VB scripts for testing.
  • Environment: Java J2EE, JavaScript, C/C++, CSS, HTML, Java, QTP, Bugzilla, QC, Liferay portal, My SQL, JavaScript

Education

Masters in Technology (M.TECH) - Computer Science and Technology

GITAM University
INDIA

Skills

  • Experienced in Java technologies including J2EE and Liferay Portal
  • Proficient in Amazon internal AI tools
  • Web development technologies
  • Server-side programming with J2EE and Java EE
  • Experience with software development and testing tools
  • Version control systems expertise
  • Skilled in Oracle, MySQL, and MongoDB
  • Proficient in Windows and Mac operating systems
  • Certified in Java and DB2
  • Test plan development
  • Mastery of quality processes
  • Agile methodology
  • Continuous integration
  • Software development lifecycle
  • Quality assurance analysis
  • Cross-functional team collaboration
  • QA reporting
  • Software testing expertise
  • Documentation expertise
  • Pre-release test scheduling
  • Test script writing
  • Error elimination
  • Performance tracking
  • Quality processes

Certification

  • SCJP
  • DB2

Timeline

Quality Assurance Engineer II(L5)

AMAZON INC.
05.2022 - Current

QA Principal (Senior QA Analyst)

UCare
06.2017 - 05.2022

Senior SDET (Software Development Engineer in Test)

Optum Health
07.2016 - 06.2017

QA Automation

RedBrick Health/Virgin Pulse
11.2014 - 07.2016

UAT Lead Coordinator

Wells Fargo Home Mortgage
04.2013 - 10.2014

Assistant Systems Engineer

Tata Consultancy Services
03.2011 - 06.2012

Masters in Technology (M.TECH) - Computer Science and Technology

GITAM University
Suneetha Ravipudi