Suneetha Vengala
Dublin,CA
Summary
Dynamic Product Management professional with over 11 years of experience in steering product vision and execution. Demonstrated success in delivering customer-centric solutions that enhance business outcomes while effectively leading cross-functional teams. Certified in CSM®, CSPO®, and A-CSPO®, with robust expertise in agile methodologies and stakeholder engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Manager
Nike Converse.com
Boston, USA
03.2022 - Current
- Company Overview: Global Digital transformations projects
- Currently working on global digital product developments across North America and Western Europe, with a strong focus on enhancing the customer shop-and-buy experience, optimizing global performance, leveraging data analytics, managing content, gathering customer feedback, fostering team collaboration, and promoting knowledge sharing to achieve impactful results across multiple regions
- Over the past 3 years, I have extensively contributed to key digital initiatives, including PDP, PLP, Quick Shop, size guide chart enhancements, cart and checkout revamps, upsell and cross-sell strategies, promotions, digital gift card experiences, bundling solutions, navigation enhancements, UGC, ratings and reviews, and Footer optimizations-delivering significant improvements in user engagement and conversion rates
- Global Digital transformations projects
- Responsibilities include collaborating with stakeholders, creating and maintaining the product roadmap, ensuring team understanding of product decisions, participating in sprint planning, translating business needs into technical specifications, managing the product backlog, refining user stories, attending sprint reviews, leading end-to-end product management, authoring documentation, and driving process improvements
Technical Product Owner
BestBuy.com
Richfield, USA
05.2021 - 03.2022
- Company Overview: BestBuy Omni Channel interactions and views
- Breeze is a robust, role-based thick-client system designed for BestBuy Contact Center agents to manage cases efficiently
- It consolidates information from multiple systems via web services, providing a unified view of customer data to support agents effectively
- Additionally, Breeze integrates with the Centralized IVR API, which delivers application-tier functionality for all IVR systems used by Best Buy Enterprise
- Breeze Admin is a newly developed application with components to configure and manage features for Breeze Agents
- BestBuy Omni Channel interactions and views
- Responsibilities include facilitating Agile ceremonies, collaborating with business teams, driving WebUI migration, preparing documentation, leading initiatives for enabling Single Sign-On (SSO), participating in defining business processes, developing functional and technical designs, providing end-to-end data maintenance support, and optimizing error messages
Global digital Product Associate
Converse.com (Nike)
Boston, USA
01.2021 - 05.2021
- Company Overview: Best in class E-Commerce - Global digital Product Associate
- The WE Converse transition initiative aims to deliver a seamless and consistent user experience aligned with Converse.com North America
- Key enhancements include PIM product enrichment, PDP improvements, cross-sell strategies, grid walls, personalized recommendations, attribute mapping, analytical reviews, and SFCC integration
- This initiative also involves collaboration with multiple third-party vendors for content management and system integration
- Best in class E-Commerce - Global digital Product Associate
- Responsibilities include collaborating with the Scrum Master, leading Agile ceremonies, managing project documentation, playing a key role in discussions related to PDP, PLP, and checkout feature updates, conducting end-to-end production validation and user acceptance testing (UAT), and analyzing testing and optimization results
E-commerce Sr. Program Business Analyst
BEST BUY
Richfield, USA
07.2018 - 03.2020
- Company Overview: E-commerce Sr
- Program Business Analyst
- Express Lane is an e-commerce customer service application designed as a streamlined version of BestBuy.com
- This internal tool is used by call center agents for processing telesales transactions, including products, products with services, TTS plans, gift cards, and GSP plans
- All transactions created through Express Lane generate order IDs identical to those on BestBuy.com (BBY)
- Since it is exclusively an internal application and not accessible to dotcom customers, it includes unique features such as price matching, price overrides, shipping overrides, profile and offer/discount lookups, contract renewals, and tax exemptions
- E-commerce Sr
- Program Business Analyst
- Responsibilities include actively contributing to decision-making, facilitating communication with cross-functional teams, collaborating closely with the Scrum Master, working in key areas of e-commerce supply chain management, leading Agile ceremonies, coordinating with business teams for story grooming, and managing project documentation
E-commerce Sr. Business Analyst
WALMART
Bentonville, USA
04.2015 - 10.2015
- Company Overview: Leading retail corporation Walmart Inc
- Is a leading retail corporation, and the Enterprise Master Item (EMI) initiative is a key strategy aimed at streamlining the item creation and maintenance process across its business entities, including Walmart Stores, Sam's Club, and Walmart Dotcom
- EMI serves as the primary interface for suppliers and acts as the master data management portal, supporting the end-to-end supply chain process
- Responsibilities include collaborating closely with the Scrum master, maintaining direct communication with the Business team and developers, participating in multiple Agile Scrum software development teams, creating functional design documents, and analyzing and defining acceptance criteria
Sr. Business Analyst
Micronet Technicks Pvt.Ltd
10.2009 - 03.2014
- Company Overview: Independent insurance brokerage firm
- Kelly Insurance Group is an independent insurance brokerage firm that assists clients in finding and placing insurance solutions for both businesses and individuals
- The goal was to implement a system that integrates multiple components essential for delivering comprehensive KIA plans, contact features, social links, and robust analytics audits
- Independent insurance brokerage firm
- Responsibilities include facilitating Scrum Sprint planning sessions, conducting requirement elicitation meetings, creating visual models, preparing Entity Relationship (ER) diagrams, and collaborating in writing test plans
Education
Bachelor's degree - Science
P.B Siddhartha Arts And Science College
AP, INDMasters/Post-Graduation - Science
AN University
Hyderabad, Telangana, INDCSPO Certified Scrum Product Owner -
USACSM Certified Scrum Master -
USASkills
- Agile methodology
- Jira and Confluence
- Miro
- Asana
- Figma
- Microsoft Office Suite
- CSS
- HTML
- Jason
- Visio
- SQL skills
Certification
- Certified Scrum Master, https://certification.scrumalliance.org/renewal_choose/706994-suneetha-vengala
- Certified Scrum Product Owner, https://certification.scrumalliance.org/renewal_choose/706994-suneetha-vengala
Affiliations
Demonstrating the Enterprise Customer care EL tool
Product Management Activities
- Market Research Expertise
- Strategic Product Oversight
- Evidence-Based Evaluation
- Issue Resolution and Quality Control
- Project Timeline Oversight
- Strategic Goal Development
- Scrum Process Implementation
Timeline
Product Manager
Nike Converse.com
03.2022 - Current
Technical Product Owner
BestBuy.com
05.2021 - 03.2022
Global digital Product Associate
Converse.com (Nike)
01.2021 - 05.2021
E-commerce Sr. Program Business Analyst
BEST BUY
07.2018 - 03.2020
E-commerce Sr. Business Analyst
WALMART
04.2015 - 10.2015
Sr. Business Analyst
Micronet Technicks Pvt.Ltd
10.2009 - 03.2014
Bachelor's degree - Science
P.B Siddhartha Arts And Science College
Masters/Post-Graduation - Science
AN University
CSPO Certified Scrum Product Owner -
CSM Certified Scrum Master -
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