Summary
Overview
Work History
Education
Skills
Key Words
Timeline
Generic
Sunetta Lahel

Sunetta Lahel

Clermont,FL

Summary

Degree qualified Recruiter with experience managing employee benefits, employee hiring and onboarding, performance management and HR records.

Skilled in Financial Analysis and Management.

Reliable and professional within remote working.

Overview

16
16
years of professional experience

Work History

Talent Management and Acquisitions Recruiter

Wayfair N.A
09.2020 - Current
  • Wayfair sells home-goods via a digital platform, offering over 14m items from 11,000+ global suppliers - joined company in 2019 as a Senior Service Support Consultant providing support and tracking analytics for Wayfair’s 5 branded retail sites Wayfair, Joss&Main, AllModern, Birch Lane, Perigold
  • Leverages organizational understanding of the business to consult with hiring managers towards the fulfillment of hiring goals.
  • Works with the Sr. Manager, U.S. Talent Acquisition, HR Partner, and Hiring Manager to align talent attraction and pipeline strategies against business needs
  • Works with Hiring Manager to create people demand plans and establish service level agreement for talent fulfillment.
  • Reviews minimum qualifications and job profiles of each position and works with client to identify and develop evaluation criteria
  • Partners with HR Generalists on organizational and people DEI issues identified during the position assessment.
  • Provides expert level usage of selection, assessment tools and screening methodology deployed in the candidate evaluation process through ATS system
  • In partnership with Sourcing team, formulates action plan agreements with internal clients based on time, cost, and quality standards initiated by the client.
  • Facilitates and effectively manages candidate interview process
  • Drives candidates through the interview and selection process by coordinating with hiring managers and utilizing existing applicant tracking systems
  • Develops new hire compensation packages based on internal equity, compensation guidelines and competitive salary data
  • Supports University Recruitment, Diversity Attraction and Pipeline efforts as needed

Private Banker - NMLS Registered

Wells Fargo Bank N.A
09.2019 - 09.2020
  • SAFE/NMLS Registered for Private banking accounts
  • Recommended and explained banking services and products to clients based on their needs.
  • Managed client bank accounts, including opening and closing accounts, and overseeing transactions.
  • Presented and sold banking services and products to existing and prospective clients.
  • Referred clients to in-house financial experts and relevant bank departments, such as mutual funds, and trust management, when necessary.
  • Prepared documentation to open or close accounts, including obtaining signatures, and assigning account numbers, where necessary.
  • Processed applications for bank account, credit cards, safe deposit boxes, and loan requests.
  • Verified bank account details upon client request.
  • Discussed bank policies and procedures and any changes affecting policies and procedures, with clients.
  • Resolved client queries and complaints.
  • Performed administrative duties, such as data entry, as needed.

Capital & Funding Talent Management Recruiter

Central & North West London NHS Foundation Trust
01.2014 - 01.2019
  • Managed ATS (Application Tracking System) to recruit external and internal Finance, Leadership and Analysts
  • Developed, maintained and facilitated all phases of full cycle recruitment process.
  • Collaborated with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
  • Identified and implemented efficient and effective recruiting methods and strategies based on available role, industry standards, and needs of organization.
  • Assisted with job posting and advertisement processes.
  • Screened applications and selected qualified candidates via ATS (Application Tracking System)
  • Schedules interviews; oversaw preparation of interview questions and other hiring and selection materials.
  • Carried out interview process, attending and conducting interviews with managers, directors, and other stakeholders.
  • Collaborated with hiring manager and other human resource staff during offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
  • Ensured compliance with all local employment laws and regulations, and company policies.
  • Attended and participated in job fairs and recruiting sessions.

Treasury Analyst Manager

Central And North West London NHS Foundation Trust
01.2009 - 01.2014
  • Treasury Analyst Supervisor - Producing cash flow analysis statements, auditing and management of cash and bank account balances, year end budget review, patients monies balances and properties account transacting, maintenance, and credit control reporting
  • SLA's - Setting up accrual recharges to various partner companies and budget management
  • Accounts payables/receivables - month end and quarterly financial reconciliations across multiple systems, credit/debt control reconciliations
  • Review of treasury and capital procedures
  • Payroll duties, Staff compensation and benefits management
  • Projects - (Projects Team) - Worked with Head of IT and responsible for implementation and delivery of new Patients Money software – TimeWare. Escalation point for software development and tasks in line with project plan, managing risks and steering committees
  • Documenting and gathering business requirements, analysis and design of business process workflows

Customer Relationship Officer

HSBC Bank
10.2007 - 11.2008
  • Handling customer care queries, complaints review, and fraud investigations as part of the Escalation Handling team
  • Started off opening bank, mortgage, loans and credit card accounts, maintenance of premier customer accounts

Customer Care Officer

Royal Bank of Scotland, RBS Group
06.2003 - 09.2004
  • Day to day banking transactions for personal, private and corporate customers
  • Resolving customer issues; eventually promoted to Team Lead, responsible for security and fraud alert escalation

Education

Interviewer Certification -

Wayfair
Certified Interviewer Course
01.2023

BA (Hons) - Criminology

Middlesex University
London, England
06.2007

Compliance And Ethics Management Course, NHS CNWL -

HFMA
London, England
08.2010

Skills

  • Analytics and Reporting Software - Visier, Workday, PowerPoint
  • Recruiting Tools/Software: Gem, Greenhouse, Goodtime, Prelude, Indeed and Linked In Recruiting
  • CRM, Collaboration and Communication Tools: Salesforce, Jira, Grayscale, Slack
  • Financial Platforms: Store Vision Platform (SVP), E-Financials, ESR-Mc Kesson, Time Ware Patients Accounts System, JADE, Cisco, Kodak, Oracle, Business Objects

Key Words

 Audit; Business Analysis; Client Communications; Compliance; Due Diligence; Ethics; Financial Analysis; Fraud; Human Resources; Learning and Development; Recruitment; Reporting; Strategy; Talent Management; Training

Timeline

Talent Management and Acquisitions Recruiter

Wayfair N.A
09.2020 - Current

Private Banker - NMLS Registered

Wells Fargo Bank N.A
09.2019 - 09.2020

Capital & Funding Talent Management Recruiter

Central & North West London NHS Foundation Trust
01.2014 - 01.2019

Treasury Analyst Manager

Central And North West London NHS Foundation Trust
01.2009 - 01.2014

Customer Relationship Officer

HSBC Bank
10.2007 - 11.2008

Customer Care Officer

Royal Bank of Scotland, RBS Group
06.2003 - 09.2004

Interviewer Certification -

Wayfair

BA (Hons) - Criminology

Middlesex University

Compliance And Ethics Management Course, NHS CNWL -

HFMA
Sunetta Lahel