Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunev Quijano

Miami,FL

Summary

Customer-focused professional. Innovative and goal-oriented Management professional committed to costumer services. Dedicated team player skilled at mediation and conflict resolution.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Cano Health
12.2021 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.


Front Desk Medical Receptionist

Doctor's Medical Center
05.2010 - 11.2021
  • Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
  • Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Education

High School Diploma -

Enrique Garcia
La Habana,Cuba
07.2002

Skills

  • Task Delegation
  • Team Motivation
  • Schedule Oversight
  • Customer Relations
  • Customer Relationship Management (CRM)
  • Problem-solving abilities
  • Schedule Management
  • Customer Service

Timeline

Assistant Manager

Cano Health
12.2021 - Current

Front Desk Medical Receptionist

Doctor's Medical Center
05.2010 - 11.2021

High School Diploma -

Enrique Garcia

Similar Profiles

CREATE PROFILE
Sunev Quijano